Coaching and consulting services are particularly easy to add to your product roster because they do not require any production time – but keep in mind they do take your actual time to deliver, and therefore you’ll be limited in how much you can offer.
That said, you can also charge a premium for consulting sessions since they involve one-on-one physical time. And no matter what your current business, talent, or skill is, you can often add consulting or coaching to your product line-up, if you wish.
Who Can Offer Consulting?
Anyone. I really mean that: No matter what your business is, there is often some way you can add consulting to your product offerings. We’ve all heard of business coaches, life coaches, and health coaches, but how can YOU offer coaching or consulting?
Let’s get you brainstorming about your own business by going through some examples:
Horse Trainer or Dog Trainer: Not everyone can afford to hire you personally to come out and work with their animal and many people just need some advice, or a fresh perspective. So you could offer:
Problem-Solving Phone Consult (30 minutes)
and/or
Training Advice Phone Consult (60 minutes)
Home Renovation: What about the people who are in the dreaming or planning stage and just want to get some professional input at this stage?
Brainstorm Your Reno Consult (1 hour)
and/or
Your Reno Ideas & Advice Consult (1 hour)
Professional Artist or Photographer: Instead of just selling your own work, how about helping other artists with your expertise?
5-Painting Art Critique (1 hour) – Submit up to 5 works and then we will discuss your strengths, what needs to be developed, easy tips for improvement that yield big results and what direction you should go in next.
and/or
Sell More Art! (1 hour) – We’ll talk about your unique situation, assess your strengths and constraints and I’ll share my ideas for how you can take your art marketing to the next level.
Do you see what I mean?
Also keep in mind, that your consulting sessions do not have to be stand-alone sessions. You could offer them in conjunction with your eBook, or audio course, or tutorial. This would turn a single item into a package and allow you to charge a lot more for it.
Your consulting session could simply be a one-on-one support session to implement everything they have learned in your eBook. Or perhaps it is a critique and feedback session where you take a look at what they have created from your tutorial.
Here are some examples:
How To Plan Your Secure, Sexy Retirement eBook by Emilly Jones, CPA plus a 1-hour Personal Mastermind Session with Emily Jones
Art Deco Your Bathroom! DVD by Josh Mulligan and 1-hour Personal Consult with Josh to go over your ideas and design.
21 Days To a Healthier, Slimmer You CD by Annette Walters includes a weekly 1-hour compassionate group support, advice and cheerleading session with Annette (maximum 15 participants to ensure quality!) for 3 weeks in a row.
Now let’s brainstorm what YOU could offer for personal consulting, or group coaching sessions…
Take some time right now to brainstorm how you could offer personal consulting services:
Write down your ideas here for how you could package up a digital or physical product (that you have, or that you would like to create) with a personal consult, or group coaching session(s):
To offer coaching or consulting sessions, all you need is Skype – which is free – or Instant Teleseminar. Then you need a webpage telling people about your consulting services and how they would benefit from purchasing a session, on that webpage you either need a Contact Me form, or a Buy Now button (that links to your shopping cart, or PayPal) and that’s it. Could it be any easier?
Consulting services are usually one-on-one sessions. You can offer single sessions and packages of 3, 5 and/or 10.
Coaching services can be one-or-one, or they can be group sessions – for which you set a maximum number of participants. Mastermind groups are just a fancy name for group coaching sessions.
Coaching is often an ongoing, or fixed-term kind of arrangement. For example, you may offer a Mastermind Group with a maximum of 5 people, that runs for a full year and people have to pay up-front. Or you may offer one-on-one life coaching, or health coaching, or business coaching, that runs for a 3-month or 6-month term.
If you’re a counselor, or therapist you may only accept clients who will book and pay for a 5-Session Package – because that’s the number of sessions you know people need in order to see results.
Don’t just take whatever you can get! You are the expert and you know best the number and duration of sessions someone needs to experience positive results from working with you. Do not set yourself and your clients up for failure by accepting less than you know they need.
Strategic Pricing
You can also use pricing to encourage people to choose the session package you want for them.
For example, let’s say Magnus is a life coach. And he knows that people need to book a minimum of 3 sessions to see any kind of positive change in their daily life. But if they really want to be able to break habits that are no longer serving them, and cultivate new life-affirming habits, then 10 sessions are ideal.
In that case, Magnus would structure his pricing to service his goals. Maybe his price list would look like this:
Single Mini-Session (20 minutes) – Come try me out! $FREE
10-Session Package (60 minutes per session) – $1350 (Save $900!)
3-Session Package (60 minutes per session) – $599 (Save $75!)
1 Session (60 minutes) – $225
So the price Magnus is charging for his 10-Session Package is his ideal price per hour for a committed client – $135/hour. He has inflated the price on the 3-Session and Single Session in order to give people a strong motivating reason to book 10-Sessions.
Of course, his copy on his Coaching page (sales page) is going to go in-depth as to WHY his clients have found 10 sessions to be the best arrangement and all the benefits they have received from making that commitment to themselves.
He is also giving away a free consult so people can connect with him and see if they click with him – something they would definitely need to do before making a purchase of that magnitude. The hyperlinked text, Come try me out! links to his Free Consult Opt-in Form.
This is just a brief foray into pricing and positioning your services to get you thinking. When you’re ready for the nitty-gritty, we go into much greater detail on how to decide what to charge, and then how to position (present) that to your site visitors over here.
Hosting Consult Sessions
If you’re only conducting one-on-one sessions, many prefer to use Skype or Zoom so you can see the client and they can see you. It is more intimate and they can also show you things, or you can demonstrate things. While Skype has been around longer, I prefer Zoom – better connectivity, and a more robust interface with more options.
However, some people may be concerned with privacy, or they are not comfortable with you seeing how they look. For those reasons, you may want to offer (or also offer) sessions that are conducted via voice only.
Also, maybe you have a preference! Maybe you don’t have an office, so you have to conduct your sessions in your living room, or kitchen, and you don’t want people seeing your home. Or maybe you don’t want to have to get dressed, or do your hair every day!
You can use Skype for audio calls, but the audio quality may not be very good – especially if the session is being recorded. In these cases, it would be wise to consider using a teleconference service that can also record your sessions directly to MP3 files – like Instant Teleseminar.
You can also use Instant Teleseminar for webinars – which can be very handy for sessions that are tutorial-oriented.
Record Your Calls
The other great thing about Instant Teleseminar is that your client can call in using Skype, if they prefer. Or they can go to a page that has a listing of local numbers they can dial in on to reach the centralized call center. Either way, the recording is much better quality than Skype and both of your voice levels will be similar on the call and on the recording.
If you are recording from a Skype call, then Skype provides a list of recording software that is compatible with Skype.
Just Starting Out
If you’ve never given consulting or coaching sessions in your field of expertise before, and you don’t have a steady stream of visitors coming to your site yet, I’m going to give you a handy trick to get you started with no advertising cost.
Find someone in your field or niche who has either good traffic to their blog, or podcast, or steady book or product sales. Put yourself in their shoes, and think about how you would like to be approached… And then get in touch with them.
Think about how you can start building a relationship with that person in your niche. And is there anything you can do for them, or give to them? If you can start building relationships with other people in your field, you will then be able to interview them for your blog, or your podcast, or do a teleseminar with them, or even a joint-venture with them.
Then they will likely share that interview or offer with their audience and presto, you can get exposure to hundreds or thousands of targeted people instantly.
A sincere, heartfelt email to reach out to that person in your niche can have a remarkable effect. If you can’t think of what to say, or how to say it, then we have a wonderful audio exercise to help you connect to your own (real, future, or ideal) customers.
For example, here is an email I received from someone just starting out, who wanted to connect with me – how do you think I responded to this?:
Hi Jini,
I hope this message finds you and your family well and that you are enjoying this holiday season upon us.
I am writing for two reasons. First, I wanted to extend my heartfelt thanks for your work. I am a gal who healed my Crohn’s (like you!) and went on to become a certified health coach helping others do the same.
Your profound work with LTYG and your personal healing story played an absolutely critical role for me in finding my way back to health. You were a shining light during the darkest time of my life and you gave me hope that there was even the possibility that I could get well. I had no other role model for this radical thing I wanted to do and there you were calling me forward. You should see my tattered copy of LTYG – it was like a bible to me! And for all that, I sincerely thank you.
I wanted to see if you might be open to having a short phone conversation with me in the near future? Looking forward into 2014 I am currently in the process of getting quiet and searching within for the “voice” that wants to emerge in my work with Crohn’s & Colitis patients. Knowing that it all runs much deeper than the dis-ease itself I have a long-term vision of really getting into the spiritual and emotional aspects of illness for those who are ready to look at those places and heal.
That said, this trailblazing stuff can be a bit intimidating and lonely at times and I find myself longing to connect with others who are on a similar path. I absolutely marvel at what you’ve accomplished as a solo-preneur and would be so grateful for an opportunity to connect with you in the sprit of support for one another’s work. My thought is that when you’re up to something as revolutionary as healing body, mind and spirit it’s important to symbolically “link arms” with like-minded individuals to create a collective force that drives this purpose.
For that reason, I would sincerely appreciate a phone conversation with you if you have some time available in the next few weeks. I would be ever so grateful for any wisdom you might impart to me on this journey and I’m also curious and interested to know what’s next on the horizon for you and how I might support you in that.
Please let me know what you think. I can be reached at the email below and my availability is flexible to whatever your schedule may be.
Thank you again and Happy Holidays!
With Love & Light,
T.R.
Do you think I just pressed “Delete” on this email and never bothered responding? Of course not! Her email was absolutely heartfelt, she spoke in true vulnerability and good faith, and she was not self-serving, nor manipulative.
And notice how she just asked to connect via a phone conversation – she left it to me to decide when and how long. And then she expressed an interest to also discuss what I was up to and if there’s any way she can help me.
Notice that this email does not contain any website traffic numbers, or product sales, or any other attempt to position herself as “worth” my attention. She merely included her website, so I could go check it out if I wished.
Needless to say I did respond to this email and I not only had a conversation with her, I gave her a trial membership in LTYF so she could use it dig down and define her new direction and learn how to position herself so that the right people will find her. I also listed her on the Recommended Health Practitioners section of my site.
So find someone in your niche, whose work you love and who has had an impact on your journey. Reach out and connect with them.
Snail-Mail or Phone!
If you don’t get a reply to your email, send a hand-written letter. Hardly anyone gets snail-mail anymore, so it will definitely get opened! If that doesn’t work, then pick up the phone. I’m serious! So many people are so busy and are approached by so many people wanting to liaison that they will only respond to people who show they are committed and sincere. They purposely wait for the flaky ones to fade away.
Like the email above, you could ask for a phone conversation, or a podcast interview, or a teleseminar. Let them set the length, ask them what topic they are passionate about and suggest a few that you would be very interested to hear them speak about.
Even when I was just starting to do teleseminars, I rarely had anyone turn me down! In the decade I’ve been doing teleseminars, I only had one doctor who said no, due to time constraints. This was Dr. Jonathan V. Wright – who was busy lecturing worldwide and appearing on TV shows since he was featured in Suzanne Somers’ books. But even then, he referred me on to his right-hand doc instead – Dr. Wendy Ellis – and I did two fabulous teleseminars with her instead.
The only other person – also a medical doctor – who did not respond to my emails, nor return my phone calls, lived in Australia and was a world-renowned gastroenterologist who also lectured worldwide and headed up the GI department at one of the top hospitals in Sydney. Totally understandable that he would have zero time to respond back to me.
BUT, nothing is ever wasted… about 5 years later he emailed me requesting samples of one of my health products and then requested a phone conversation with me to discuss patient outcomes on the product.
So don’t get discouraged, even when you don’t hear back from people, you have planted seeds. And when your name pops up again, they will get a tingle of recognition. And when they hear about you yet again, or someone talks about you, or they see your book in the same category as theirs on Amazon… you never know what can happen.
Also, do not be afraid to let some time pass and then contact that person again! Sometimes you just have to wait for the timing to be right.
Once you have made some kind of contact with someone in your field, you could offer to provide free mini-consults to their people. As long as your consults would not directly compete with what they are offering, they will likely be open to this. This could be structured in the following ways to provide a win-win for both of you:
- They can offer a free consult with you as a free bonus to purchasers of their book, or program. This increases the ‘value’ of what they are selling. And they can position the offer like this:
Free Bonus #1 (Value: $75)
20-minute consult with life coach, Magnus Ferguson…short bio, etc.
- If you’ve done a teleseminar with them, then provide them with a download link to the audio to share on their blog. Below the teleseminar, they can offer a free consult with you as a special gift to their listeners. So then there would either be a link to your free consult page/form, or you give them the code for your form and they embed it right into the blog post.
- The other thing you can do, if you’re doing an interview with them on your podcast, or your blog, or a teleseminar, is to arrange your offer with them before the interview. Tell them that you will be offering a free consult to all listeners or readers at the end of the interview and ask if they would like to offer anything as well? Then, you give out your free offers at the end of the interview. When your guest links to your blog post, or makes your podcast or teleseminar available to his/her audience, your free consult offer will automatically be extended to their audience = free promotion for you to their list!
- In any of these scenarios, you could also offer them a commission if anyone from their list purchases a session or session package with you. In that case, then the link to your free consult webpage would be an affiliate link.
The Power Of A Free Consult
Why have I been talking for pages now about offering a free mini-consult? Well, let’s go back to the Golden Rule of Business: What would you like to receive? How would you like to be treated?
If I were just starting out, so I didn’t have much of a reputation yet; you weren’t hearing about my fabulous work from other people, and there weren’t dozens of podcasts and teleseminars out there where you could hear my voice, or get a sense of me… Would you just go ahead and pay $100+ for a session with me, just based on my website and perhaps a few emails you’ve received?
I know I wouldn’t! For something as intimate as coaching or consulting, I need to have a real sense of the person before I will book with them – or their reputation has to precede them. And when you’re just starting out, you don’t have a lot of social proof.
Annabel Fisher, EFT Practitioner, built her practice off of free consults. The main purpose of her website for many years was to accomplish one thing: Get the site visitor to sign up for a free 20-minute consult. Why? Because her conversion rate from her free consults was 80 – 85%. Yes, you read that correctly! Out of everyone who received a free consult in any given month, roughly 83% of them booked a paid session, or session package.
I also offered a free consult with Annabel as one of the bonuses my readers received when they bought my Listen To Your Gut book – my readers received a total of 7 bonuses that included a consult with Annabel, and another free consult with a life coach. As the author, both these bonuses supported the aim of the book and provided tremendous value – it was a win-win. Her conversion rate from these ‘free bonus consults’ was also very high: 80%.
Annabel’s conversion rate was so high because she only offered her free consults to very targeted niche prospects: People with a chronic illness; which was her specialty at the time.
She also ensured that the free consult was NOT just spent chatting and getting to know the person. She was very rigorous with ensuring that the person actually experienced the therapy method (EFT Tapping) during the free consult.
Her intake form for the free consult got the person to narrow down their top 3 problems at the time. And also asked them if there was something pressing they wanted to address during the consult. Annabel then made sure the initial chit-chat lasted no longer than 5 minutes – she would not allow people to get ‘into their story’ – and that left a solid 15 minutes for the client to experience the therapy and actually get some relief. She purposely set the consult at 20 minutes, so that she could stretch it up to 30 minutes, if she chose. But 20 minutes managed the client’s expectation nicely and then of course, they always felt pleased if they got some extra time.
The third reason Annabel’s conversion rate was so high is that she actually asked for the booking! Do not leave this up to the client. You do not have to be pushy in any way, but you do need to ask for the booking. Something like this works well:
“Okay, so would you like to book a session now? [leave 4 second pause of silence – don’t get nervous and jump in, wait the full 4 seconds!] Or would you like to think about it and check your schedule?”
Fourthly, for those people who did not book immediately, Annabel sent them a feedback, or follow-up email after a week. They were also added to her regular email list as soon as they signed up for the consult, so they continued to receive ongoing emails and offers from her.
Don’t minimize the importance of the follow-up emails as many people just need some time to get the money together, or things have to get bad/painful/difficult/motivating enough that they finally give themselves permission to book with you! Also, if they receive an email from you a few weeks later offering group coaching at a much lower price, then that may be the way they need to start with you, or it may suit them better. Let’s recap:
- Offer your free consults only to targeted, specific audiences.
- Treat the free consult like an actual session; make sure it is exactly what they would experience if they worked with you in a paid session. Stay in charge! Don’t let the client chatter on with their stories or small talk.
- At the end of the consult, ASK for the booking in a nice, respectful way.
- Follow-up with an email sequence (autoresponders) after the session.
So let’s take a few moments now to quickly map out how your free consults will look…
Brainstorm a list of people in your niche, or who have complimentary services, that you would LOVE to interview or feature, or even just reach out to:
Who will you offer your free consults to? And how many minutes do you want to give?
How will you present your free consult offer; email, webpage, teleseminar, etc.?
How will you structure and manage your free consults so that you will really give people a taste of what working with you will be like? What can you accomplish in the time frame you have chosen?
Use your email platform right now to create your sign-up form (see Module 10) for your free consult and paste the code into a Notepad or TextEdit file (plain text only).
How will you ask the person if they would like to book a session with you? What specific wording will you use? NOTE: Have this wording in front of you during the sessions, until you have learned it fluently:
How will you follow-up with people after their free session? Map out 3 emails here that you will send to the person who did NOT book a regular paid session with you.
Make sure you enter them into your email platform as automated emails (so they are automatically sent out on the days specified).
Treat the day you gave the person the Free Consult as Day 0.
Thereafter, have them receive your normal emails for your newsletter, or blog post, or whatever you normally send to the rest of your list.
Note: The day the person uses your opt-in form to sign up for their free consult may need to be designated as Day 1 or Day 0 in your email system. If this is the case, then make it your protocol to have that person booked for their free consult within 2 weeks of signing-up. Then set the first email to go out on Day 21 – that way you will ensure they have had their free consult by then and had at least a week to mull things over. Adjust the timing of the other emails accordingly. Let’s go map it out…
Now let’s create your email autoresponder series for AFTER someone has signed up for your Free Consult session, you have booked the session with them, and you have also already had the session with them. You may want to just jot your framework here for each email, then create the actual email text in your email program, to save yourself time.
Email #1 (Day 7) → Touch base, ask how they are and ask for Feedback on the free consult
Email #2 (Day 14) → Give them something for free. An eBook, or Report, or video, or MP3 audio. Remind them gently that whenever they are ready to book a session, you would love to interact with them again. Give a link to your consult booking page. Include a couple testimonials from past clients in the email.
Email #3 (Day 21) → Send them to a blog post that contains one of your tribe’s top pain points, or common struggles, or challenge. Let them know that you SEE them and you KNOW them. At the end of your blog post, make sure you talk about how/why a personal session (or session package) with you is so powerful and link to your consult booking page.
Group Coaching
If you’re curious to hear more, listen to this audio with Annabel Fisher, where she talks about how she started off charging $150/hour for one-on-one consulting, but then she leveraged that into group coaching – which was cheaper for each participant, yet netted her $492/hour.
Well, that story right there is an excellent reason why you would want to do group coaching whenever possible. It’s cheaper for your client, which makes them happy; and it’s more money for you, which makes you happy! Depending on your type of business, this is not always possible, or you have to think a little ‘outside the box’ to make it happen.
For example, if you are a doctor, you couldn’t offer group coaching for personal health consults. But, you could offer group coaching for people you’ve already had private sessions with. Let’s say you have a bunch of patients who are all struggling with diabetes. Well, you could set up weekly group coaching for the first 6 weeks that you are trying to get them all to switch to a healthier diet. Then perhaps you could offer them monthly coaching on-going, just to keep them on track.
Don’t forget the power of the support and camaraderie people feel with others in the group. This can be a powerful glue that holds your group together – because you are also providing community.
Anytime you have a few people in your tribe working on the same thing, or needing the same type of help, or who would benefit from the support of a community – you have the opportunity to offer group coaching.
Here are some of the different ways you can label it:
- Group Coaching
- Mastermind Group
- Support Group
- Class
- Training
- Clinic
- Group Session
Hosting Group Sessions
If you’re only conducting one-on-one sessions, many prefer to use Skype or Zoom so you can see the client and they can see you. It is more intimate and they can also show you things, or you can demonstrate things.
However, for group sessions, people are often concerned with privacy, or they are not comfortable with a group of people seeing how they look. For those reasons, many group coaching sessions are conducted via voice only.
You can use Skype for audio calls, but the audio quality is not very good – especially if the session is being recorded. For group coaching, it would be wise to consider using a group teleconference service that can also record your sessions directly to MP3 files – like Instant Teleseminar.
You can also use Instant Teleseminar for webinars – which can be very handy for group sessions that are tutorial-oriented.
Record Your Calls
The other great thing about Instant Teleseminar is that people can call in using Skype, if they prefer. Or they can go to a page that has a listing of local numbers they can dial in on to reach the centralized call center. Either way, the recording is much better quality than Skype and everyone’s voice levels will be similar on the call and on the recording.
Don’t forget, that for group coaching, there will often be one or more people who don’t show up, so you need to record every session for that reason alone. Let’s figure out what you can offer for group coaching…
Think now about your audience, the products you have, or would like to have, what your people need, and brainstorm ideas for how you can offer a group coaching component to your existing stuff, or as a stand-alone, new product:
Write down how you are going to host and record your solo or group consulting or coaching sessions (which system or equipment are you going to use?):
In the next module, we’re going to talk about membership-based groups, courses, or programs, and this is an ideal service or product to offer your coaching or consulting clients!


programs where some hands-on, in-person training is crucial, there is likely to be an entire chunk of the training that can be automated content delivery.

















Voila! Your original piece of artwork has been turned into a beautiful cover for your eBook and is ready for blogging, pinning, posting and listing in your shop. How easy is that?














2. She then drew out her cover idea, and used a graphic designer (sourced on
3. Finished Cover:















The simple way to launch a new product or program is to let your email list (including blog subscribers) know about it by:


So, for a more complex product launch, you need to have at least these five elements in place:



Some people have a landing page that only offers one option – for example they want the visitor to sign-up for a free audio, or video. There are no other options or links available on the page. That’s what I showed you in the Listen To Your Freedom example above. Statistically, that method works.
Here’s a way to ensure that the people you would love to joint-venture with (have them promote your product to their list) agree to do so: By making them part of your product!
There are three things I want you to notice about this email:

Every week do a Q&A video. Each video features one of your customer’s FAQs (but remember, you DON’T EVER call them FAQs or Q&A! You simply present the question or the topic. The video could either be you presenting live, or a PowerPoint video, or a screenshot video, with your voice accompanying it. You can publish these single-topic videos to your public YouTube account – which will also help you generate search engine traffic for these topics (videos often rank higher in search engines than text, as there is less competition).
“When I was creating my very first product, an eBook for my site at
as an eBook, or printed book.
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