How Do I Know Whether or Not to Self-Publish My Book?

If you’ve written a fiction book, you may be able to argue the merits of mainstream publishing over self-publishing… maybe. But if you’ve written a non-fiction book, then you definitely want to self-publish. Unless you don’t care about making any money from the book. Let me explain.

magnesium-miracle-bookI have a friend – Dr. Carolyn Dean – who is both a naturopathic doctor and a medical doctor. She has had 15 books published by mainstream publishers. She is well-known in her field, sits on the advisory boards of a few large and well-respected associations and she has sold a lot of books worldwide.

Well, her publisher has sold a lot of books worldwide. On her part, she has made so little money from all the sales that she has vowed to only self-publish from now on.

Here’s what many people don’t know about book royalties: You will receive your royalty (around 10%) from the price the publisher sells the book for, NOT the retail cover price of the book.

So the publisher can give away or discount thousands of books for which you receive very little or nothing.

The other problem with putting your work into the hands of a corporate publisher is they care very little for your content or your audience. Their primary concern is with their profits.

A publisher may get you to substantially change, delete, or re-write large sections of your book – even if you disagree with those changes.

childrens-past-lives.jpgHere’s another example: a friend of a friend wrote a book about children’s past lives. A mainstream publisher offered her a contract and was very excited about the book. The marketing division came up with a detailed plan for advertising, promotion, book tour and so on. However, a couple of months before the book was printed, another book came along that the publisher was even more excited about and the company decided to pull the funding from her promotional campaign and put it behind this other book!

So she ended up doing pretty much all the promotion, book tour and signings on her own, funded by herself, for only 10% of the profits. Like Dr. Dean, she realized that if she had self-published her book, she would have done the same amount of work and got to keep all the profits.

How Much Profit?

Now as I’m talking about profits, I’ve decided to open up my account book for you, so you can understand exactly what I mean when I say the authors above “made so little money” from a mainstream published book. So let’s take a look at my first book, Listen To Your Gut and I’ll walk you through the numbers, so you realize why this is so important.

Listen To Your Gut retailed at $24.95 when it was first published. If I had signed a deal with a mainstream publishing house (like Knopf, or Harper Collins) I would have received a maximum 12% royalty payment. Although, as I mentioned above, that would be a 12% commission on what the publisher sold the book for, NOT the stated cover price – however, let’s just be generous and pretend I received 12% of the retail cover price (12% of $24.95). In that case, after 12 months of book sales (because it takes a while for sales to ramp up) I would be receiving a cheque for around $400/month from my publisher.

ltyg-coverBUT, by publishing Listen To Your Gut myself, by the end of a year, I was making $2790/month in profit. Yes, profit. This means I have deducted my production cost (graphic design and layout), printing cost, warehouse and fulfillment costs, and website costs. And I am left with (my net profit) almost $3K/month.

You get the difference? If you go with a mainstream publisher, you get pocket money, or you can hire a housekeeper once a week. You self-publish and you can quit your day job. PLUS you have acquired a list of customers who love your stuff that you can market your next book to! This is where the big, long-term money comes in. Many of my readers have bought 3-5 of my books, plus referred their friends and family. So you launch your next book, or a video course, and now you’re making $5,000-$6,000/month, or more.

In the next unit, where we talk about leveraging your content, it will become even more apparent why it’s crucial for you to hang onto the publishing rights for your content – and not give them away for pocket money.

Self-Publishing Gives You CONTROL and Money

Now let’s look at the fiction book market – because it is different from the non-fiction book market I’ve been talking about thus far. If you are already an established author, or someone with good audience-recognition (an actress or political figure, for example) then you can likely shop your book via an agent to a mainstream publisher and get a book deal along with some decent money from royalties (your commission on retail sales). But even so, keep in mind you will still make substantially less money than if you self-published.

However, if you are just starting out, or you are a lesser-known author, then it may be best for you to take more control of your destiny and also reap the financial rewards. I’m going to share two stories with you from fiction authors – in their own words – that illustrate exactly why this may be preferable to a publishing contract.

Rose Pressey, author of Forever Charmed, shares her experiences with self-publishing her books on Kindle (Amazon KDP):

forever-charmed-book.jpgThe fiction bug bit me in 2006 and I began my writing journey. Thoughts of writing a novel had crossed my mind many times in the years prior to that, but I finally decided to stop talking about it and actually write. After finishing my first novel, I entered the seemingly endless query/submission/rejection merry-go-round.

Over the next four years, I completed five novels and endured over five hundred rejections from agents and publishers. I had a few exciting instances of signing with an agent and having an editor request a second look – but nothing seemed to pan out.

“Fast forward to April 4th, 2011 when I uploaded my first eBook to KDP. Me and My Ghoulfriends was a light paranormal romance that sold a whopping seven copies that first week after release. Seven may not seem like many, but I was hooked on the whole independent publishing concept.

As I already had four other complete novels simmering on my hard drive; I began to release one every month for the next several weeks. With more titles, sales took off exponentially. By June, I was selling well over 1,000 copies a month. Now instead of receiving weekly rejections from the slush piles, I was reaching readers around the world!

I’ve continued to write 2,000 words per day – have outsourced both my editing and cover designs to professionals, and have fourteen full-length novels on KDP – with regular monthly sales in excess of 10,000 copies. I’m thrilled to have people reading my books and sharing my stories.

The part I enjoy most about Kindle Direct Publishing is the independence it affords me in my writing. Since I suffer from Psoriatic Arthritis and have knee replacements, KDP allows me to work from home. I might just set the world record for joint replacements! I’ll soon have my hips replaced, elbows, and at least one shoulder.

If I finish a new book on Friday night, by Monday morning hundreds of people are able to enjoy it. Although I’ll soon be considered a ‘hybrid’ author being both indie published and traditionally published – my roots are always firmly planted within the indie community, thanks to Amazon KDP.”

So Rose’s story – aside from her success – also illustrates another important point. Once you are selling well as an independent author, the mainstream publishers will find you and offer you a book deal anyway.

The same process is happening in the music industry too. Many young artists (Justin Beiber anyone?) have their own YouTube channel and sell their own music through various platforms. They build their subscribers, sales, etc. and then the big labels come calling.

So even if a mainstream book deal is your end-goal, there’s no reason to sit around and wait for it
. Get going with self-publishing your books, start building your audience, your sales, and then when a book publisher finds you, you can decide what to do then – and you’ll also be in a substantially better negotiating position.

school-nightmare-book.jpgHere’s another self-publishing story from Raymond Bean, author of the School Is A Nightmare series:

November 2012 marked the four year anniversary of my leap into self-publishing. When I published my first title way back in 2008, I didn’t know what a Kindle was, no one read digital books yet, and self-publishing was about as cool as a canker sore.

At the time, the only thing I had to show for my writing was a computer full of stories and a binder full of rejections. I taught during the day, worked for a catering company on the weekends, and wrote as often as possible. I did what writers were “supposed to do”:

  • Send out query letters
  • Wait for responses
  • Cross fingers and toes

Writing wasn’t paying the bills, and I had two young children to provide for. I’d read a bunch of Jim Cramer books on options trading after which I convinced myself I could figure it out. I wasn’t terrible at it, but I wasn’t that good either. I’d managed to skim a bit of a profit trading stock on Marvel Studios when it announced it would create an Iron Man movie.

One day my wife read an article in a local paper about a writer who’d self-published a book using a print on demand service. She convinced me it was time to stop investing in stock options based on comic book character movie hunches and start investing in my writing. I took my Iron Man money and invested it in self-publishing. As usual, my wife was right.

When my book, Sweet Farts (don’t judge, kids love it), released in November 2008, my wife and I crossed our fingers and hoped we’d be lucky enough to make our money back some day. We never dreamed that Sweet Farts would hit the Amazon Humorous Bestsellers list by February 2009 and stay there for four years running! At the time, I couldn’t have imagined that in only four year’s time I’d have eight titles out in the U.S., half a dozen foreign deals, and film offers for my books.

Last year, I launched my new series, School Is A Nightmare. I wanted to write a fun series for kids and bring titles to market quickly. Partnering with CreateSpace for the book creation services and KDP to reach my readers digitally has been the perfect combination. I’ve utilized free promotions, participated in the lending library and released an omnibus edition called Quadzilla to help expand the reader base for the series. I’ll release several more titles in the series this fall.

I’ve found that more and more kids are reading digitally on Kindle and Kindle apps. Self-publishing the series allows me to provide content to readers when I want and without delays. The ease of working with CreateSpace and KDP helps me experiment with new ideas and keep up with a rapidly changing market.

Going forward, I see myself self-publishing some titles and traditionally publishing others. The next installment of my School Is A Nightmare series is in edits right now at CreateSpace, I just signed a deal for a fun new series with a traditional publisher, and I have several titles completed and ready to go. The most exciting thing about right now is that when I’m writing a book, I know it will be released. I no longer have the dread that the work may never see the light of day.

The days of crossing my fingers and toes are over. I’ve also given up trading stock options. Self-publishing proved to be a better investment offering very low risk and extraordinarily high reward. I guess those Jim Cramer books paid off after all.”

So both Rose and Raymond’s stories illustrate nicely how taking control of your destiny – rather than waiting for someone else to hand it to you – is a much better approach. And again, in both cases, once they got rolling, the mainstream publishers came to them. But you’ll notice how Raymond is not going to give away his cash cow – he is choosing to self-publish some books and sign a publishing deal for others. Very smart.

This next account, from Stephanie Bond, echoes the experiences my friends had with their non-fiction books; losing out financially and being at the whim of the publisher’s marketing department:

stop-the-wedding-book.jpgI’m what has been termed in the industry as a “hybrid” self-published author, meaning I was traditionally published first, then migrated into self-publishing.

Why? Because although I’m grateful for the experience and the readership that writing for traditional houses gave me, I was constantly frustrated by the lack of marketing or the inaccurate positioning of my books.

But the biggest problem I had/have with traditional publishing is the protracted production schedule; when a writer has to deliver a manuscript a year to eighteen months prior to its release, he/she can’t respond to reader and market demands.

For example, my traditional publisher didn’t want to extend a series because the initial print run hadn’t sold as well as they’d hoped, so they switched me to a different project, which I had to accept to maintain a revenue stream. Fast forward a year and the original series had started to snowball, but the publisher had already “moved on” and didn’t want to continue the series, leaving my readers very unhappy. And I get those emails, not the publisher!

Over the years, I’d quietly collected the rights back to about a dozen of my romance and mystery novels as they fell out of print, not sure what I’d do with them, but inherently knowing they were safer in my hands. In 2011, my then-publisher ended yet another series of mine, and I was facing another reset.

A good writing friend suggested I dust off those reverted rights books, update them, and put them out on my own. Because I thought those books were some of my best (writers know which of our books are better than others!) and since I didn’t have anything to lose, I dove into self-publishing and clunked my way through my first project.

My sales were slow in the beginning, but after a couple of months, things started to pick up enough that I realized I could actually pay my bills with self-publishing. And then another writer friend shared her great experience with the Amazon Kindle KDP Select program. Coming from the traditional side of the business, I was reluctant to make my books exclusive to one retail source, but I’m so glad I did!

Offering my books for free to avid Kindle readers expanded my readership by leaps and bounds…my sales exploded. I’ve had several titles in the Kindle Top 100 paid list, and I’ve sold over 200,000 copies of two titles; one of them, Stop The Wedding!, is a romantic comedy my publisher turned down three times.

My book, Our Husband, which a former print publisher sold at less than impressive levels, was the best-selling self-published Kindle book of 2012.

To date, I’ve sold over a million copies of my own books. Now I’m able to continue series my publishers ended prematurely, and launch new projects. I love that my books are no longer static, that if a cover or a price isn’t working, for example, I can change it.

If I had any qualms about leaving traditional publishing, they were settled last fall: the royalty check I received from my publisher representing six months of sales for over 40 projects was less than I’d made the previous day in KDP royalties for about 12 books.

This month, the first book in my original self-published mystery series Two Guys Detective Agency will be released through KDP Select. The series features two estranged sisters (whose last name is Guy) who find themselves husbandless and broke and take on a faltering P.I. agency in a strip mall. And Hollywood is definitely paying attention to self-published books and authors: Two Guys Detective Agency has been optioned for TV series development and is currently being shopped to networks, so all good wishes appreciated!”

UntitledFor myself, I spent a few months trying to find an agent or publisher for the very first book I wrote, Real Women Eat Sushi, which was based upon the two years I lived in Japan, working in the fashion industry. But after a number of rejections and a letter from an agent who said, “I enjoyed your book so much I took it with me and read it over my lunch hour (and ordered sushi!)… but it doesn’t fit into any of the established genres, so I can’t take it on.” I took matters back into my own hands and I have self-published my books ever since.

Coincidentally (or not) about nine months after that letter from the agent, I saw a book – published by one of the companies I had approached – that was virtually identical to mine. Did they rip off my concept, or were they already in process with that book, and that’s why they rejected mine? I’ll never know, but let me just say that it was similar enough that it set my spidey-sense tingling. It also made me feel really glad I was done with the whole publisher/agent arena!

Don’t forget, that once you are established as an author, or you have a book that is selling really well, the publishers will come looking for you! Then you will be in a strong bargaining position for royalties, promotion, and editorial control. In that scenario, there is a much higher chance of you coming out of the deal satisfied – if that’s what you want.

But even in that scenario, I urge you to follow the lead of Stephanie Bond and Raymond Bean (in the examples above) and don’t give away the farm! Keep some, or most, of your books self-published and test the mainstream publishing deal with a new book, or series.

Ready to think about the ins and outs of self publishing?

How Do I Increase the Value of My Existing Products and Services?

Singles or Packages

So now that we’ve got the ball rolling and you’re thinking about packaging up your solutions, ideas, information, entertainment and products, what other ways can you think of to increase the value of your products and services?

There really is no end to the variety of ways you can package and position your content or products. Let your creativity run wild, let yourself brainstorm at random and see what you come up with.

The important thing is to pick the one that either draws you most strongly, or is the easiest, and start with that. Perhaps you want to start with just a PDF-format eBook, or a single MP3 audio. When you’re just starting out, it’s nice to pick something easy so you can gain confidence, satisfaction and fluency in your new business.

Once you’ve done a few of these easy products (remember, you can offer these for free or monetize them, your choice), then simply put them together and monetize them further by creating a larger package, for example:

  • An eBook and an audio recording
  • A teleseminar followed by a workshop
  • A webinar and an eBook
  • An eBook (or printed book) and a DVD (can be a private online video)

A typical product development progression – and there are a number of courses online that charge you upwards of $2,000 just to learn this sequence – that has been repeatedly proven to work as the price point escalates is:

Freebie

eBook

Live workshop teaching eBook contents

Record that live presentation and offer as an Audio Course

Video that same presentation and offer as a DVD course

Offer chance for a Mastermind group with you, or private coaching.

Your Upsell Funnel

This progression (also called an upsell funnel) works because it cashes in on the relationship you have developed and are developing with your customer.

Your eBook is priced cheaply because that’s likely the first purchase someone makes – let’s call him George. Keep in mind that George has been on your email list for some time already, he’s already received some nice freebies from you, and maybe he has posted a question on your blog or Facebook page and you answered him promptly. So George is now ready to trust you and the quality of work you’ve shown him you provide, by giving you around $10.

George reads your eBook, which is incredibly helpful, so he feels really connected to you and you’ve helped him make a positive shift in his life. shopping-cart-smallSo when he gets your email offering your helpful tools and information in audio form, packaged together with two or three freebies (expert interviews, or an in-depth teleseminar on one specialized aspect) of new, exciting content for $27 or $37 or $47, is he likely to purchase? Yes, you’ll get a pretty good conversion rate with that offering.

After a few months – keeping in mind George is still on your email list and has been receiving great content and occasional freebies from you all this time – you email George again and offer him the DVD course for $97 or $197. Turns out George’s preferred method of learning is visual – or maybe he’s been telling his wife all about his journey and what he’s learning from you, but she only like videos. So George sees this as an ideal opportunity to bring his wife on board.

After another few months, you now offer George the chance to attend a workshop with you. You offer him the chance to meet and be with you in person for $797 or $997, or to attend the same workshop online for $497. George is excited – maybe his Aunt lives in San Diego where you’re holding the live event and he chooses to go there. Or maybe he’s got small kids and can’t travel, so he decides to treat himself to your online workshop instead.

At the end of the workshop (live or online) when everyone is jazzed up from the experience, you offer them the chance to work directly with you, for an entire year. You only have 15 spots available for this incredibly exclusive and unique experience and the cost is $3,997 – $9,997 for the year.

This process is called a sales funnel, or upsell funnel, and it looks like this, below. Notice how the top of the funnel is very wide, because you have the greatest number of people there. As your people progress through your upsell, less of them may purchase, but that doesn’t matter because your revenues are increasing:

You may have 2,000 people buy your eBook for $9.95 and only 10 people purchase your coaching, but you will make more from those 10 clients than all your eBook purchasers together.

However, if you have a product funnel like this in place, it’s ideal because you get the revenue from both your eBook AND your coaching clients and everything in-between – so it’s all good!

Keep in mind though, that you have to balance this revenue model against your own personal likes and dislikes.

If you loathe coaching people one-on-one, for example, then no amount of money will make up for that. In that case, you’re better off focusing on digital products and online training courses. Perhaps you can find a coach you feel confident referring people to, and you take a commission on referrals. Or you train someone to coach people instead of you, and you pay them a fixed hourly rate. There is always a way to stay true to your desires and still bring in the cash – don’t hesitate to go outside the box and find it.

Do you have enough ideas now to brainstorm what your Upsell Funnel could look like? Go ahead and fill it in – don’t worry, you can always change it later!

 


What might your upsell funnel look like? What could you offer for free, and then progress down the funnel from your cheapest paid product or service to your most expensive?

 

 

 

 

 

 

 

 

 

 

 


 

How Do I Sell My Products Into China?

Selling Your Products To Chinese Consumers

Now, for those of you who have already been selling physical products for a while – either from a retail, or online store – I want to tell you about a way to take what you’re already doing and boost it to the next level.

Take a look at this screenshot from Alibaba.com and you’ll see that vendors from different countries are sourcing/manufacturing products from certain countries and then selling into other countries. Like the wheatgrass vendor from the Netherlands, who sourced raw materials from China and is now selling it into the US and also back into China! It’s a completely fluid, wide-open process:

Jack Ma (Ma Yun) is the founder of the $200 billion Internet giant, Alibaba Group. Jack’s story is a good one to kick off this topic because he really embodies the LTYF ethos! Jack failed his university entrance exam three times. He applied to 30 jobs when he was looking for work and was rejected from all of them, including a job at KFC where 24 people applied and they hired everyone but him. He applied to study at Harvard a total of 10 times and was rejected every single time.

When the idea came to Jack to start Alibaba, he gathered 17 of his friends in his apartment and pitched the idea for hours. Only one friend thought it was a good idea. But the next day, he decided to officially start his company anyway. Knowing that those 16 people couldn’t fully see his vision (yet), he trusted in himself that his vision was a solid idea, and he figured it’s better to try and fail, then to never move forward from the idea stage.

He launched his first basic webpage in 1999 at 9:40 am and 3 hours later he’d received 5 emails (he didn’t even know what email was) – people were exclaiming that this was the first website they’d seen from China on the Internet! Now, Alibaba processes 60 million transactions per day.

Be sure to pay attention at 28:40 where Jack outlines how YOUR business could be selling into China with easy access – and why Chinese consumers need you! So even though Alibaba Group (which also includes Tmall and Taobao) is just one of the Chinese E-commerce Platforms we’ll be looking at – everything Jack says holds true for all of us thinking about selling products into China.

Are you inspired, excited? Now let’s go a little deeper into Jack Ma’s goal to support small businesses (your business!) sell their products to Chinese consumers. Again, it doesn’t matter which Chinese e-commerce platform you end up using (Jingdong Group, Amazon, Alibaba Group), the same concepts apply:

Okay, are you ready to explore what and how YOUR business can sell its products into China? I sure was after watching these videos!

But if you’re anything like me, your time is likely already tight and taking a few weeks to research the different Chinese e-commerce platforms, find out how they work, which of your products would be best to list, how the listing process works, setting up your bank account etc. is not something you likely have time for.

Selling Retail or Wholesale To China

Well here we go again, where I am going to give you information right here that is worth the entire price you paid for LTYF! Yep, I’m going to hand over the keys to the kingdom on this one. And we’re going to go deep into each of the six Chinese online marketplaces, whether to sell retail or wholesale, how to set up a Chinese bank account, how to warehouse your products in China, how to handle shipping within China, or to China from your country, everything!

I’m also going to open up my Rolodex and give you the name and contact info for my company’s agent in China. Talk about plug ‘n play! Just keep reading, and it’s all here…

We’re going to go through all the major online marketplaces in China, where foreigners can sell their stuff to Chinese businesses and consumers, the pros and cons of each, along with my Chinese agent’s recommendations – who has over a decade of managerial experience in import/export.

The Top 6 Chinese E-Commerce Platforms

When you’re ready to start thinking about selling your products into China – via an online, e-commerce platform – there are six main options to choose from:

  • Amazon.cn
  • JD.hk
  • JD.com
  • Taobao.com
  • Tmall.com
  • Alibaba.cn (also called: 1688.com)

JD.hk and JD.com are both part of the Jingdong Group. There are some important distinctions between the two sites and we will get into those later in detail.

For now, let’s start by understanding the similarities and differences between the 3 different e-commerce platforms that are all part of Alibaba Group: Taobao.com, Tmall.com and Alibaba.cn (known in China as 1688.com). Of course, Alibaba.com is also part of Alibaba Group, but we’re not going to talk too much about it in this unit. Why? Because businesses in China sell on Alibaba.com, but they usually buy on Alibaba.cn

The Similarities

So let’s start by looking at what Taobao, Tmall and Alibaba.cn have in common…

The Same Payment Gateway & Process

Taobao, Tmall and Alibaba.cn all use the same third-party payment platform: Alipay. When purchasing products, customers pay Alipay first, and Alipay holds the funds in escrow, until the customer receives the product(s) and sends confirmation of receipt. Then Alipay will release payment to the seller.

This is the ingenious solution Jack Ma came up with to overcome the biggest objection Chinese consumers have to purchasing online: “How can I trust the seller with my money, how do I know this is not a scam?”

The Same Customer Chat Software

Taobao, Tmall and Alibaba.cn also use the same Instant Messaging (IM chat) software: Aliwangwang; which is also called AliTrademanager (AliTM) or Trademanager (TM). The software is similar to Skype, and can be used to communicate with either buyers or sellers. The most important thing about this IM software is that you can send the chat records to Alibaba Group’s customer service if any trade disputes occur and ask them to resolve the dispute. All communication is in Mandarin, not English.

The Same Keyword Search Function

On all three platforms, buyers are able to search for their desired products using keywords. However, an important distinction is that when buyers search for a product on Taobao, the relevant products from Tmall will also display. But, the reverse is not true and Tmall searches will not display products from Taobao.

Another interesting point to keep in mind is that customers will search by company name, as well as product. So if they know they like your company (maybe they bought something from you last time), they may just enter your company name into the keyword search to see what products you have on offer. Something to keep in mind when setting up your product keyword tags!

The Differences

Now let’s take a look at how each of these Chinese e-commerce platforms differ from one another, as this will help you to narrow down which platform is best for your business to use…

NOTE: Things are going to get detailed and in-depth below, so if you just want the short, to-the-point version, you can skip straight to my China E-Commerce Comparison Chart

Different Business Model

Taobao is mainly a C2C platform (Consumer-To-Consumer, like Ebay), but businesses can still register and sell their products without any negative effect.

Tmall is a B2C platform (Business-To-Consumer, like Amazon), only can be registered as an enterprise user, and must pay an annual fee and deposit before you can start selling products.

Alibaba.cn and Alibaba.com are both B2B platforms (Business-To-Business). The important distinction is that www.alibaba.com is used primarily to sell Chinese products to foreign buyers. Very few Chinese people (or businesses) use it to purchase products from overseas companies.

If you wish to sell your products to Chinese businesses, then you need to list your products on www.alibaba.cn also known as 1688.com

Technically, you can be a business seller, or a personal seller, to register and sell your products on Alibaba.cn. And technically, you do not need to pay any fees to use Alibaba.cn. But, free users are uncompetitive on Alibaba.cn, and no one will see your listings! So both personal users, or business users, need to pay an annual fee plus a deposit to actually be competitive on this e-commerce platform. Realistically though, since Alibaba.cn is a B2B platform, Chinese buyers won’t have much confidence placing a large wholesale order with a seller who is not a proper business.

JD.com is a B2C platform, as is JD.hk and Amazon.cn

Wholesale vs. Retail

Taobao is a retail trading platform and anyone can register as a seller; whether you’re an individual person, or a business.

Tmall is a retail trading platform too, but only businesses can be sellers.

Alibaba is a wholesale trading platform and technically anyone can be a seller; whether you’re an individual person or a business. But of course, personal sellers are not regarded as being as trustworthy or reliable as business sellers.

JD.com is a retail trading platform and anyone can register as a seller; whether you’re an individual person, or a business.

JD.hk is a retail trading platform and anyone can register as a seller; whether you’re an individual person, or a business.

Amazon.cn is a retail trading platform and anyone can register as a seller; whether you’re an individual person, or a business, or a seller on Amazon.us.

*Note: Here’s where we get some of the wiggedy stuff happening: You’ll note that a number of these platforms state that you can be a personal/individual seller, if you like. However, as we go through the registration requirements, you’ll also notice that – except for Taobao – they all require you to have a Foreign (local) or Chinese business license!

Different Consumer Groups

The main consumer group of Taobao, Tmall, JD.com, JD.hk and Amazon.cn is the general public.

The main consumer groups of Alibaba.cn are wholesalers, distributors, dealers, and other businesses.

An interesting thing to keep in mind, is that some of the Taobao and Tmall sellers purchase their products from Alibaba, and then on-sell them to the general public.

Different Suppliers

Sellers on Taobao, JD.com, JD.hk and Amazon.cn source their products from various channels, such as local factories, local wholesalers, Alibaba.cn, and some manufacture their own products.

Sellers on Tmall are usually manufacturing their own products, or private labeling, or licensing products from manufacturers, wholesalers, or Alibaba.cn.

Sellers on Alibaba.cn are usually supplying their own products; they own factories or are the licensors of the product. In most cases, Alibaba sellers are the actual manufacturers.

Different Customer Keyword Search Habits

Obviously, whichever platform you choose to sell your products on, it’s really important to know how buyers are searching for products on that platform – and no, it’s not always the same!

When conducting a product search on Taobao, the buyer usually enters only the keyword descriptors of the product, and they will view multiple examples of that product/item just like they were shopping in the mall. For example, they might type in “waterproof ankle boots woman”

On Tmall, buyers enter keyword descriptors for their desired product, but sometimes they’ll search by entering the seller’s name (brand name) too.

When buyers search on Taoboa, and Alibaba.cn, search results from Tmall will also automatically display (but not vice-versa). So if you can afford to become a seller on Tmall (it has the highest fees), you will gain the widest exposure for your products.

JD.com and JD.hk are both part of the Jingdong Group. When a consumer searches for a product on JD.com, similar products from JD.hk will display and the consumer can select and purchase any of them. However, the reverse is not true; searching on JD.hk will not also pull up products from JD.com.

When a consumer searches for a product on Amazon.cn, similar products from Amazon.us will display, but the consumer cannot directly select and purchase from Amazon.us unless they have a separate user account on Amazon.us When a consumer searches for a product on Amazon.us, similar products from Amazon.cn will not display.

Different Ways to Establish Seller Credibility

As a Taobao, JD.com, JD.hk and Amazon.cn seller, it takes a long time to establish your credibility. It’s a very slow process and you will need to build up a good track record of sales and satisfied buyers.

However, as a Tmall seller, due to the high fees, buyers know that anyone selling on Tmall is a serious business and highly unlikely to jeopardize their deposit by unscrupulous dealings. So credibility and trust issues are non-existent on Tmall.

As an Alibaba.cn seller, it can also take a very long time to establish your credibility, just like Taobao. However, you can choose to pay an annual fee to rapidly improve your credibility rating. In fact, if you do not pay the annual fee, you won’t have any credibility or competitiveness on Alibaba. So even though the annual fee is theoretically ‘optional,’ in reality it’s pretty necessary!

Different Sales Commission Fees

Taobao and Alibaba.cn take no sales commission in return for allowing Sellers to use their e-commerce platform.

Tmall takes a 3% commission on every sale. However, sellers not only make money by selling their goods on Tmall, but if they have a good sales record, it also helps to enhance their brand value. Don’t forget, buyers on Tmall often conduct keyword searches using company/brand names.

JD.hk takes a 6% commission on every sale.

Richard Lui – Founder, JD.com

JD.com takes a 7% commission on every sale.

Amazon.cn takes an 8% commission on every sale.

Different After-Sale Protection

Taobao sellers need to comply with the basic consumer protection provisions of Chinese laws.

Tmall sellers need to comply with both the consumer protection provisions of Chinese law and all the other provisions set out by Tmall; such as sending out goods within five days, the buyer may return product within 7 days with no reason, and so on. There are many stringent return/exchange conditions that Tmall sellers must adhere to. But this is just one of the reasons that sellers on Tmall are instantly trusted. The customer knows that they will be taken care of, no matter what!

Alibaba.cn sellers should comply with both the consumer protection provisions of Chinese laws and any other provisions agreed to between the buyer and seller – as negotiated in your contract.

JD.hk and JD.com have different Return/Exchange policies depending on whether the product is fulfilled by JD, or by you (the Seller). However, if you look at their own policy (where JD is the Seller), it gives you a good idea of what the Chinese consumer expects in terms of good customer service:

And here is what JD requires you – as the Seller – to provide customers:

Registering As A Seller

Now let’s take a look at what each e-commerce storefront actually looks like and what each requires of you to register as a Seller on that platform. Again, if your head starts spinning, remember that I have distilled all this information down into a simplified China E-Commerce Comparison Chart – so just click over there whenever you need to!

Taobao

Any overseas company or individual can register to be a seller on Taobao for free, you just need provide your passport and your Chinese bank account details. You need to have a Chinese bank account, or, an overseas account that will accept payment in RMB (Chinese Yuan) because that is only currency Taobao makes payments in.

OR, you can use Alipay to convert your RMB revenue into US dollars (or 12 other currencies) and deposit to your local bank account, but the minimum conversion amount is USD $5,0000. So, Alipay will not convert and transfer your sales revenue to your local bank account until you have accrued at least USD $5,000 in sales.

Alipay charges 3% commission on each transaction ongoing.

Tmall

To become a seller on Tmall, foreign companies need to apply for a business license in mainland China and open a Chinese business bank account. Tmall sellers also need to contract their own warehouse and fulfillment center in China and be able to accept and process returns to their warehouse. They must offer Mandarin customer service via Tmall’s Aliwangwang chat service.

The fees you need to pay will vary depending on the type of company/brand you are, and your annual sales volume. For example, you would need to pay a security deposit of RMB 100,000 Yuan (US$15,000) if your company has a registered trademark “TM”. But if your registered mark is “R” then you only need to pay a security deposit of RMB 50,000.

In addition, you would also pay an annual fee of RMB 30,000 Yuan. When your annual sales volume reaches more than RMB 180,000 Yuan, you will be returned RMB 15,000. When your annual sales volume exceeds RMB 600,000 Yuan, your annual fee will be completely refunded. After your company’s application is checked by Tmall and you have submitted the appropriate fees, your company can become a Tmall seller.

You can use your local Chinese bank account to collect sales revenue. OR, you can use Alipay to convert your RMB revenue into US dollars (or 12 other currencies) and deposit to your local bank account, but the minimum conversion amount is USD $5,0000. So, Alipay will not convert and transfer your sales revenue to your local bank account until you have accrued at least USD $5,000 in sales.

Tmall also charges 3% sales commission on each transaction ongoing.

Alibaba.cn (1688.com)

If you are a foreign company wanting to sell on Alibaba.cn (more commonly known in China as 1688.com), you first need to submit your local business license and after passing an examination of your license, you will need pay RMB 7,000 Yuan (USD $1100) as a security deposit and RMB 3,688 Yuan (USD $580) as the annual fee. After that, you will become an Alibaba seller.

You can also apply for a Chinese business license if you wish and submit that license instead. After passing the license inspection, you would then pay the same RMB 7,000 Yuan as the security deposit and RMB 3,688 Yuan as the annual fee.

Again, you can use your local Chinese bank account to collect sales revenue. OR, you can use Alipay to convert your RMB revenue into US dollars (or 12 other currencies) and deposit to your local bank account, but the minimum conversion amount is USD $5,0000. So, Alipay will not convert and transfer your sales revenue to your local bank account until you have accrued at least USD $5,000 in sales.

Jack Ma has tried to make it as easy as possible for foreign companies to sell on Alibaba.cn. However, some predict the entry will become more complicated in the next few years. At this point, when you or your agent contact Alibaba.cn about becoming a seller, they will appoint a special staff member to help you out.

JD.com

To become a seller on JD.com, you must have a Chinese business license and a Chinese bank account. JD.com only pays out in RMB (Chinese Yuan). A security deposit of RMB 50,000 (US$7500) is required, along with an annual fee of 12,000 RMB (USD $1800) and JD.com takes 7% commission on each sale.

The seller must clear all products through Customs and must have a warehouse/ fulfillment center in China. You must also be able to accept returns and have Mandarin-speaking customer service available through JD Dongdong chat service.

To sell on JD.com the seller should factor in the cost of international shipping and import tariffs, to the retail price of product. Then the seller should either ship for free to the Chinese customer, or, only require the Chinese customer to pay for the domestic shipping.

If you would like to check out JD.com (in English) and get an idea of the shopping experience they provide, you can go to: http://en.JD.com/
You may notice that they are catering to the Russian consumer, so Russia obviously buys a lot of goods from China online. But prices are in US$, shipping is free (so built into product cost) and shipping time is often listed at 35 days.

JD.hk

You do not require a Chinese business license or bank account to sell on JD.hk. All you need is your foreign (local) business license and a bank account that can accept US dollars, as JD.hk pays out in US dollars. Your bank account can be located anywhere.

A security deposit of USD $10,000 is required, along with an annual fee of USD $1,000, and JD.hk takes 6% commission on every sale.

Product may be shipped directly from overseas to China and temporarily warehoused in the Tariff Free Zone (TFZ). This speeds up the arrival of goods into China. China has a unique exemption where products incurring less than RMB 50 in Customs fees can be sent as “personal parcels,” where the Chinese buyer does not have to pay any Customs fees. So for most products, as long as the value of the product is less than RMB 1,000 it will qualify. However, certain items, like health products, are taxed at 10%, so then the maximum parcel value can only be RMB 500.

So the way Sellers get around this limitation is to split the shipment up into smaller packages – each one worth no more than RMB 1,000. So let’s say a Chinese buyer purchased $700 worth of product from you. You would first ship your inventory of that product to the TFZ. Then you would split that $700 order into 5 parcels and send 5 separate parcels to your Chinese Buyer. That way, the Chinese buyer would not have to pay any Customs taxes when the product is mailed from your warehouse in the TFZ to the buyer. This is common practice and you will often see notifications by Sellers on JD.hk about this.

Obviously, if your products cannot be split into smaller parcels, then you will need to have an agent or fulfillment center in China who can handle the Customs clearance for you. Chinese buyers cannot and will not handle import or customs regulations – they are too complicated! Technically, you could ship these “personal parcels” from overseas, direct to the Chinese buyer, but there may be delays if the parcel is held, or examined by Customs. If you ship them to the TFZ, then you are guaranteed there will be no delays.

The seller must have a product return center in China. The terms of Refund or Exchange can be specified by the seller, unless the product is of poor quality – in which case a full refund, including shipping fees, must be given.

If your application to be a Seller is accepted, then JD.hk will appoint an English-speaking representative for you.

Amazon.cn

To sell on Amazon.cn, you must have a Chinese business license and a Chinese business bank account. Amazon.cn only deposits in RMB Chinese Yuan.

A safety deposit of RMB 50,000 (USD $7,000) is required, no annual fee, and Amazon.cn takes 8% of each sale ongoing.

The seller must clear all products through Customs. And then either have their own warehouse/fulfillment center in China, or, pay to use Amazon.cn’s warehouse and delivery service.

The seller should factor in the cost of international shipping and import tariffs to the retail price of product. Then, the seller should either ship for free to the Chinese customer, or only require the Chinese customer to pay for the domestic shipping.

All products must have Chinese labels. After the buyer signs for receipt of the product, Amazon.cn will not accept the return and the buyer needs to contact the seller directly; who can specify their own Refund/Exchange policy. BUT due to Amazon’s rating system, if you do not treat your customers well, you will get a poor rating and your sales will plummet. There are no online customer service requirements.

When a consumer searches for a product on Amazon.cn, similar products from Amazon.us will display, but the consumer cannot directly select and purchase from Amazon.us, unless they have a separate user account on Amazon.us. When a consumer searches for a product on Amazon.us, similar products from Amazon.cn will not display.

Help! What Would Jini Do?

Now just in case your brain is swimming in confusion right now, trying to sort out all these rules and regs… the pros and cons of one e-commerce platform over another… have no fear! I have simplified and compiled all of this info down into a handy-dandy China E-Commerce Comparison Chart.

As you scan the columns of this chart, you will quickly realize that Taobao.com is the cheapest e-commerce platform to get started with, but JD.hk is probably the easiest.

Selling Retail Products to Individual Consumers – so, if your company is a small to mid-size business that manufacturers, or Private Labels, or purchases products wholesale, that you would like to sell at retail prices to individual consumers; you will have to decide whether ease or cash flow are your priority in getting started.

If cash is tight, then Taobao may look like your best bet. However, you will need a bank account that can accept payment in RMB, and then you will have some issues around converting RMB to your local currency and getting the money out of China – see the section below on Setting Up A Bank Account In China. OR, you can use Alipay to convert your RMB revenue into US dollars (or 12 other currencies) and deposit to your local bank account, but the minimum conversion amount is USD $5,0000. So, Alipay will not convert and transfer your sales revenue to your local bank account until you have accrued at least USD $5,000 in sales.

On the positive side, Taobao is part of the Alibaba Group, so you may also be able to use Alipay to get access to the business funding options that Alipay offers. However, you will also need to set up a Chinese warehouse and fulfillment center.

So, in some cases, you may find JD.hk the easiest way to start, because they will deposit US dollars directly into your current bank account, so you don’t need to deal with converting RMB Yuan and transferring money out of China. If your products are under RMB 1,000 (about US $158) then you also don’t need to set up a Chinese warehouse and fulfillment center. You can ship parcel post directly from your country. So those are two big barriers to entry overcome immediately. Although the fees (US $1,000 annually) and security deposit (US $10,000) are substantially higher than Taobao, in my opinion, the ease of use makes up for it!

If you have a large, robust business, then I would use Tmall – because, although it’s the most expensive, it has the greatest pool of buyers and you will not have to spend the time building up a credible track record. You will also have the funds to set up the banking network needed to convert and transfer RMB out of China – see the section below on Setting Up A Bank Account In China.

Selling Wholesale Products to Business – if your company only wants to sell products or raw materials at wholesale prices to other businesses; then I would use Alibaba.com and Alibaba.cn (1688.com).

Funding Your Expansion Into China

Just to make this option even more exciting for you, as you learned in the second video, Jack Ma is one of the few people who understands the metrics for assessing small business loans. So be sure and check out his e-Credit Line in case you’d like some financing to purchase products or raw materials from Alibaba.

Of course, we also have a few more ways for you to raise capital, so also check those out if you’re in need of expansion funds.

Use My Chinese Agent!

The important thing to keep in mind for any Chinese e-commerce platform is that all of the application forms are in Mandarin. As are all the forms and correspondence for setting up a bank account, or warehouse/fulfillment center, or applying for a Chinese business license. So to apply to become a Seller, you will need a Mandarin-speaking agent to assist you in the process.

If you’re ready to expand your business into China, or you just want to test the waters a little bit, I’m happy to pass onto you the name and contact information for my agent in China. Just email us and we’ll introduce you. And by the way, he recommends setting up your warehouse/fulfillment center in a Tariff Free Zone like Shenzhen, Shanghai, or Dalian to make the arrival of goods (AOG) easier.

Of course, you can also look for and hire an agent yourself through Upwork.com (formerly Elance and Odesk).

Setting Up A Bank Account In China

When you need to set up your Chinese bank account, my agent recommends you use either Bank of China (BC) or Industrial and Commercial Bank of China (ICBC), located in Shenzhen, Guangzhou or Shanghai. He prefers Shenzhen (which you’ll notice above is also a TFZ – Tariff Free Zone). You will need the following documentation to apply for a Chinese bank account for your company:

a) Your business license, registered in China (original copy) – see below
b) Your passport (original copy)
c) You can fly to China and open the account yourself, or you can use an entrusted agent to open the bank account for you.
d) The foreign exchange purchasing amount (i.e. the amount of RMB you can convert/exchange each year) must be examined and approved by the China Foreign Exchange Control Administration.

When you take into consideration the convenience of merchandise exports & imports, entering and departing China yourself, administrative examination and approval, as well as the easy access to warehousing and logistics centers, my Chinese agent recommends you select either the Bank of China (BC) or Industrial and Commercial Bank of China (ICBC) bank in Shenzhen, Guangzhou or Shanghai. He prefers Shenzhen.

When you get into the nitty-gritty of transferring RMB (Chinese Yuan) from your Chinese bank account to your foreign (local) bank account, some interesting regulations can come into play. Obviously, you will have to check with each individual bank when you get to this stage for updated information. But at the time of writing, here’s how it works when you sell your products on Taobao, or Alibaba.cn, or Tmall; using Alipay as the payment processor:

You can only withdraw your money in RMB Yuan at a maximum amount of RMB 1,000,000 Yuan each time (USD $158,000), up to three times per day. Alipay does not charge a fee.

However, due to Chinese foreign exchange controls, you can only exchange/convert a maximum of USD $50,000 worth of RMB per year, unless you get special permission from the China Foreign Exchange Control Administration.

So the way around this law is to open a bank account in Hong Kong (such as HSBC or SCB) and transfer your money in RMB from your Chinese bank account to your Hong Kong bank account. You then convert the RMB in your Hong Kong bank account into the currency of your choice. And then you can transfer it to your local bank account.

OR you can use Alipay to convert your RMB revenue into US dollars (or 12 other currencies) and deposit to your local bank account, but the minimum conversion amount is USD $5,0000. So, Alipay will not convert and transfer your sales revenue to your local bank account until you have accrued at least USD $5,000 in sales.

For this reason, you may prefer to use JD.hk as your e-commerce platform as it is the only platform that will pay out in US dollars, directly to your local bank account – ease of use and reduction of hassle can be worth a lot!

Applying For A Chinese Business License

You’ll notice that some of the e-commerce platforms allow you to submit your application using your foreign (current) business license, whilst others require you to submit a Chinese business license.

Again, you will definitely need an agent fluent in Mandarin to assist you with this process, but just to give you an idea of what’s involved, here’s the  process and materials currently required to apply for a Chinese business license:

1. Certificate of Approval process: send an application to the branch of MOFTEC of the People’s Republic of China in the city you want to apply for a business license. You will get the certificate within 90 days after you are approved.

Materials required for Certificate of Approval application:
a. Your passport
b. Proofs provided by China’s embassy in Canada (including your legal documents and credit certification)
c. Application letter
d. Feasibility study report
e. Articles of incorporation
f. The appointed legal representative can be you or anyone else. Foreigners need to provide their passport and Chinese people need to provide their identity card.

2. Business license: Once you have your Certificate of Approval from MOFTEC, you then send an application to the industrial and commercial bureau in the city you intend to apply for a business license from. If approved, you can get your business license within 15 days after approval.

Materials required for business license application:
a. Certificate of Approval
b. Proofs provided by China’s embassy in Canada (including the investor’s legal documents and credit certification)
c. Articles of incorporation
d. The appointed legal representative can be you or anyone else. Foreigners need provide their passport and Chinese people need to provide their identity card.
e. The certification of your workplace (office, warehouse) in China

All materials must be original copies and written on your company’s letterhead (except your passport). Materials can be written in English, but must be accompanied by the Chinese translation.

Again, my agent recommends Shenzhen as a good location to apply for a Chinese business license.

Whew! Is this super exciting or what?? Or perhaps you’re just plain overwhelmed at this point and you need to let all this information percolate on the back burner for a while. That’s just fine too and this may be a unit you want to come back to in a year or two. Either way, it’s all good!

But let’s come back down to earth for a minute, and whether you are selling digital products, or physical products, you still need to let your own people (on your email list) know about the great stuff you have. So head on over to the next module where we are going to talk about product launches.

How Do I Warehouse, Fulfill & Ship My Physical Products?

This is a huge topic because it’s a part of your business that you can endlessly tweak and improve. So it’s important not to get bogged down in details, or overwhelmed – but rather, to focus on a few very simple goals: fulfilling orders, delivering products and keeping your customers happy! So let’s start at the beginning…

List Your Product For Sale On Your Site

When you are selling physical products, you want to have a really good photo of the product for sale. And make sure people can see a large size image, if they wish. If you’re selling something like furniture, toys, sculpture, or clothing, make sure you provide photos of the back and sides of the product as well.

Once you have your product image(s), simply follow the instructions provided by your shopping cart to get your product listed in your shop. If you don’t have a shopping cart yet, time to get one!

Here’s how we list a new product for sale on my health site, where we use BigCommerce for our shopping cart. You can follow similar steps with whichever shopping cart you are using:

If you’re not using a shopping cart yet, then you can use a PayPal “Buy Now” button on your webpage to process the sale and use your email platform to communicate with your customer immediately following the sale. PayPal has easy instructions for how to set up a “Buy Now” button on your sales page. Or here’s a short video showing you exactly how to add a PayPal “Buy Now” button to your WordPress page or post:

If you’re not using a shopping cart yet, then you can use a PayPal “Buy Now” button on your webpage to process the sale and use your email platform to communicate with your customer immediately following the sale. PayPal has easy instructions for how to set up a “Buy Now” button on your sales page. Or here’s a short video showing you exactly how to add a PayPal “Buy Now” button to your WordPress page or post:

Note: Remember when pasting code to your site, paste it in TEXT mode, not Visual mode. See the WordPress How-To videos if you have any difficulties.

Here’s a tip for you: When you’re creating a sales page with your PayPal ‘Buy Now’ links, try to make the page visually appealing with photos (or even video), not just text. And always have a good photo of what your product looks like – this is very important!

Large or uncompressed photos slow down your page load time (time it takes to appear in the browser window), so always check your page load time (clear your cache and reload the page as if you were a new visitor) to keep your site fast – no more than 2 seconds maximum load time.

Another option, as I’ve mentioned before, is using an eCommerce site like Bandcamp, Etsy, eBay or Amazon to process your physical products, depending on what kind of stuff you’re offering. Each site has its specifics, including the niche it serves, the way it processes orders, the price to you as a user, and so on, so you’ll have to do some research to find the site that works for you, if you choose to go this path.

Remember that selling this way usually requires your customer to already have or sign up for an account with that particular site – which could be a sales deterrent if you’re marketing to people outside of that community. So if you go this route, make sure you also have your product for sale on your site, either in a shopping cart or using a PayPal “Buy Now” button.

Get That Product To Your Customer

Getting products to your customer is called order fulfillment – you are fulfilling their order. Order fulfillment is broken down into these processes:

  • Warehousing physical products – clean, temperature-controlled, insured
  • Receiving orders, packing product into boxes, labeling – correct packaging size and type, biodegradable.
  • Shipping orders – UPS or FedEx courier services, or local postal service – how fast does the person want the order, can you offer any volume discounts?
  • Accepting returns, processing returned stock, issuing refunds
  • Customer service – any inquiries at any point in the above processes.

There are two ways you can handle order fulfillment: You can do it all yourself, or you can sub-contract out everything but the customer service and credit card refunds. Ian (who has handled all orders, shipping, fulfillment, customer service and more for our Health Shoppe since 1999) and I are going to tell you all about it…

Different Ways To Warehouse and Fulfill Your Products

DOWNLOAD and listen to this audio where I interview Ian Thompson about the different ways to WAREHOUSE and FULFILL physical products. Ian draws on his decades of experience managing our order fulfillment process for over 350 products that we sell in our online health store (36 minutes):

Or click PLAY to listen:

[sc_embed_player fileurl=”http://listentofreedom.s3.amazonaws.com/module15-fulfillment.mp3″]
As I promised on this audio, here are the fulfillment companies we use ourselves, but first, here’s a great overview video from EFS that takes you inside a fulfillment warehouse and shows you exactly what happens:


Note: To just watch the fulfillment process, start watching at 1:30 minutes.

The Fulfillment Companies We Use

Alright, this is one of those times that you can pat yourself on the back for becoming a Freedomite! And saving yourself thousands of dollars worth of time and hassle finding an excellent product fulfillment partner – because we’ve already done that for you! It’s open up our rolodex time again… and here are the fulfillment companies that we have tried-and-tested and used for years:

1. eFulfillment Service (EFS)– can warehouse and fulfill anything; supplements, books, DVDs, electronics, etc.

Here’s a complete list of what they provide.

And you can also take a free test-drive of their service,

2. ProPack – can warehouse and fulfill anything; supplements, books, DVDs, electronics, etc.

Here are the services they provide.

Note: If you are using Infusionsoft, it integrates well with ProPack and Ian has developed an API (application programming interface) for Infusionsoft and BigCommerce – so just email us if you need more details on that. If you don’t understand anything about API’s, don’t worry, you probably don’t need one!

Insider Tips On Shipping Products

Product shipping is another area that is fraught with confusion – especially if you’re really trying to do the best you can for your customer. So let’s tune into Ian Thompson again and he will give you all the tips and tricks we’ve learned from shipping worldwide – to over 60 different countries – since 2000.

DOWNLOAD and listen to this audio where Ian Thompson gives you the full details about the wonderful world of SHIPPING physical goods (11 minutes):

Or click PLAY to listen:

[sc_embed_player fileurl=”http://listentofreedom.s3.amazonaws.com/module15-shipping.mp3″]

Now let’s sketch out your plan for selling and fulfilling (shipping) your own physical products from your website. Or maybe this is a module you need to come back to in 6 months or so, after you’ve used digital products to get your revenues up. In that case, make a note to yourself to come back here and click the weblinks for each service, if you’d like to donate the affiliate commissions to charity!

 


Write out your plan here for moving forward with selling and fulfilling physical products. Which fulfillment companies are you going to contact? Are there any other components you need to set up? Or maybe this is a module you need to come back to in 6 months or so, after you’ve used digital products to get your revenues up…

 

 

 


 

If you’ve already been selling your products online, or in a physical retail store for a while, you may get just a little super, crazy excited about our next unit – like I did! So if you’re ready to open up a whole new market for your business and products, come on over and learn step-by-step how to sell your products (or products that you wholesale) into one of the biggest consumer markets in the world – China!

 

How Do I Create & Host A Teleseminar?

What Is A Teleseminar?

A teleseminar is simply a seminar (training or information) conducted via the telephone, or Skype, or webpage. Teleseminars often involve some kind of interaction. Either you are interviewing someone else, or your listeners can call in (or submit their questions via a webpage).

Many people also use teleseminars as a vehicle to host and record their coaching sessions. If you have 10 people or less in a group coaching call, it is very easy to answer individual questions, or give everyone a chance to speak within a 1-hour call.

But if you want to use a teleseminar primarily to create and promote a product, then here’s an easy way to do that:

1. Select a Profitable Niche. Use your current knowledge and expertise – you should know who your customer is by now! Or you can select a new niche by doing market research – use Clickbank, Youtube, Amazon, Competitors Websites, etc. to see what’s selling or in demand. Make sure whatever you choose aligns with your expertise and passion. You do NOT need to create the product or program you’re going to sell yet, just select the product (concept) you wish to create.

2. Identify a Problem in That Niche and a Way to Solve the Problem. Or identify a need in that niche and a way to fulfill that need.

3. Create a Teleseminar Registration Page for a FREE Teleseminar about this topic. Your registration page can either be a Page on your site, or a blog post, or a Facebook Page. Your registration page needs to contain the bullet points of what you’ll be covering – the problem(s) you’ll be solving for attendees.

The registration form can either be a Name and Email -> Submit form that is organized by your email management platform (GetResponse, 1ShoppingCart, etc.). Or it can be a customized Contact Form widget on your blog – that is then just emailed to you.

4. Promote the Teleseminar. Email it out to your list, post it on Facebook, Twitter, Pinterest, Instagram, etc. Get your friends and associates to post it to their Facebook, Twitter, blog, etc. Advertise it on Facebook. Ask other people in your field to email it out to their email list (best if you can offer them an affiliate commission on any sales). Give out the weblink that leads to the Registration page on your site – where they can sign up.

5. Host the Free Teleseminar and Record it. You can either use a free teleseminar service provider (although I don’t recommend it as the line quality and recording quality is often poor), or you can use a multi-purpose provider, like InstantTeleseminar.com. I use Instant Teleseminar because I already use them for my webinars, podcasts and interviews and it is a flat monthly fee no matter how many events you use it for.

If you are absolutely strapped for cash, and you think you have a forgiving audience, then you may want to attempt to host a call using Skype, which is completely free. You can then record it using Quick Time Player or Free Video Call Recorder for Skype for PC (you can specify Audio Only for the record function), available here: http://www.dvdvideosoft.com/products/dvd/Free-Video-Call-Recorder-for-Skype.htm

Skype also has a directory of free apps which can record your call: http://shop.skype.com/apps/Call-recording-audio-only/

The downside of using Skype, as you may know, is that the audio quality can be glitchy and people can get dropped from the call. It also has a bit of a “cheap” feel to it compared to the paid teleseminar platforms. This may matter to your audience or it may not.

At the end of the day, you need to start with what you can afford. If your heart is in the right place, you will find your ‘tribe’ who will support you and be willing to grow with you, rather than expecting everything to be great right off the bat. The other factor to consider is that if your information is fantastic, or life-changing, then people will be glad to have it, no matter what the delivery method.

Either come up with a teleseminar format that involves lots of questions and participation from your audience (who can participate via phone, Skype or web) or use a format that involves you interviewing an ‘expert’ and then open it up for questions after the interview.

Note: In both formats, because people are often shy, make sure you have a bunch of good “questions” ready to go that you can pretend people submitted.

Be sure to give your best stuff away during the teleseminar. Over-deliver on the content, share a great story or two, and help them get results. If people can solve a problem or get results from your free teleseminar, they will be far more likely to buy your product or program (or coaching, or consulting) because you will already have proved to them that your stuff is great!

6. Offer Your Bootcamp or Special Product Offer, or Your Consulting or Coaching Package etc. Whatever you are offering, make it a special discounted offer for people who buy right away, from your teleseminar offer. Tell viewers this is a special deal ONLY for teleseminar attendees.

Make it EASY for viewers/listeners to purchase directly from the teleseminar. Also send everyone who registered for the teleseminar an email immediately after the teleseminar with the same offer in it – tell them it’s valid for only 24 hours and make it easy to purchase from the email.

Don’t wait until right at the end to make your offer, as this makes it easy for people to just click off. Give your offer about half-way or 3/4 way through the teleseminar. Keep it short and sweet, no more than 1 – 2 minutes, then carry on with the good content and give the offer again at the end, where you can spend more time talking about it, or answering questions about whatever you’re offering.

If you’re selling a program, keep in mind that you don’t have to create the entire program at once! All you need is the first chunk, first installment, or module. If you plan it as a weekly package or program, that will then give you an entire week to create the next piece.

7. Create the Training or Package or Product. Use the bullet points you listed on the registration page to create your outline for your program and then just create the first installment, or session, or module. If you are selling a physical product, you need to set up your special or bundled offer (e.g. 2 full-size bottles, plus a free sample for the price of 1) – and your shopping cart help desk will direct you in how to do that. As I mentioned above, all you need is the first installment, or Part 1 of your program/package ready to go. If you plan it as a weekly package or program, that will then give you an entire week to create the next piece.

8. Host Your Live Training and Record it. If you offered a bootcamp, or coaching, or other training program that involves live events, you can record your live calls, videos, training webinars etc. the first time you do them for customers. Then you do not need to do them live again, as your content has already been created! So for subsequent purchasers – because of course you are going to run this whole promotion again (starting with the free teleseminar) and again – they will receive these pre-recorded training sessions.

9. Package and Brand the Product so you can Sell it at Any Time. Once you have recorded the first time you offered your program, you now have a packaged, ready-to-go product to sell. By now, you also likely have enough money to invest in some good branding for your product/package – to make it look nicer.

You can use the initial free teleseminar (which you recorded in Step 5) to market your product again and again.

10. Deliver the Content. Now, you simply set up an automated way of delivering the weekly content (video, webinar, teleseminar, pdf workbook, etc.) directly to your customer. You can either email them links to webpages, or email them download links for content, or send them to a password-protected membership site – where all your content is hosted. Head over this way to learn how best to deliver content.

 


 

Brainstorm your ideas for how you can use a teleseminar to create a great freebie, or online course, or other audio product. Here are some questions to ask yourself to stimulate some ideas:

Who would I love to talk to?

 

Who has more specialized info or experience in one of my FAQ’s (frequently asked questions) than I do?

 

 

 

Who’s got a really cool idea or product I want to explore?

 

 

Who could answer a bunch of the questions that I have at this point? Now write down your answers/ideas:

 

 

 


 

How Do I Create & Host a Webinar?

What Is A Webinar?

Think about a webinar as a way to attend a conference without leaving home. Using your computer and telephone, you can hear a presentation and also see the presenter’s slides (watching over an internet connection). You won’t be able to see the presenter or the moderator, or others attending the program – and they won’t be able to see you (a bonus if you want to attend in your pajamas!). You can submit your questions to the presenter via email or the internet, or you can ask them using your phone (like a conference call). Of course, if you are hosting a webinar, then YOU are the presenter and your attendees will be submitting their questions to you.

Here’s a powerful, yet easy way to use webinars to sell your product, program, bootcamp, coaching, or consulting in 10 easy steps – even if you don’t yet have anything to sell! You’ll notice the process is very similar to creating and promoting a teleseminar:

1. Select a Profitable Niche. Use your current knowledge and expertise – you should know who your customer is by now – and identify a very specific group of people from your niche who need a very specific solution to their problem, or pain, or desire.

Or you can select a new micro-niche by doing some market research – use Clickbank, Youtube, Amazon, Competitors’ Websites, etc. to see what’s selling or in demand. But make sure whatever you choose aligns with your expertise and passion and fits with your business plan. One website ~ One message. Remember?

Note: You do NOT need to create the product or program yet, just select the product (concept) you wish to create.

2. Identify a Problem in Your Niche and a Way to Solve the Problem. Or identify a need in that niche and a way to fulfill that need. Identify what’s causing people pain and then give them a solution to that pain. Map out – very specifically – their desire and how you will fulfill that desire.

3. Create a Webinar Registration Page for a FREE Webinar about this topic. Your registration page can either be a Page on your site, or a blog post, or a Facebook Page. Your registration page needs to contain the bullet points of what you’ll be covering – the problem(s) you’ll be solving for attendees. And it needs to contain some kind of registration form.

The registration form can either be a Name and Email -> Submit form that is organized by your email management platform (GetResponse, Mail Chimp, etc.). You can go to your email management platform and get detailed instructions on how to set the form up.

Or it can be a customized Contact Form plugin on your blog – that is then just emailed to you. Again, follow the instructions for your plugin to configure your sign-up form. If you don’t have one installed already on your blogsite, then Contact 7 is a good one. You can install it directly from your Dashboard (search Contact 7 from your Plugins dashboard). You can install it directly from your Dashboard (search Contact 7 from your Plugins dashboard). Here are instructions on how to install a plugin.

Or download it from here: http://wordpress.org/plugins/contact-form-7/

4. Promote the Webinar. Email it out to your list, post it on Facebook, Twitter, Pinterest, Instagram, etc. Get your friends and associates to post it to their Facebook, Twitter, blog, etc. Advertise it on Facebook. Give out the weblink that leads to the Registration page on your site – where they can sign up.

5. Host the Free Webinar and Record it. You can either use a customized webinar service provider, like GoToWebinar or WebinarJam OR you can use a multi-purpose provider, like InstantTeleseminar to host and record your webinar.

I use InstantTeleseminar because I already use them for my teleseminars, podcasts and interviews and it is a flat monthly fee no matter how many events you use it for.

You simply create your webinar presentation using PowerPoint slides and then upload the pdf or jpg slides to your account. Be sure to give your best stuff away during the webinar; over-deliver on the content, share a great story or two, and help them get results.

If people can solve a problem or get results from your webinar, they will be far more likely to buy your product or program (or coaching, or consulting) because you will already have proved to them that your stuff is great!

Remember to record your webinar as you are giving it!

If you are absolutely strapped for cash, and you think you have a forgiving audience, then you may want to host the webinar using Skype, which is completely free. You can then record it using Quick Time Player (Mac) or Screencast-O-Matic (PC), both free software.

The way you would do this is to set your screencast recorder (Quick Time or Screencast-O-Matic) to record just your PowerPoint slides. It will automatically record your voice and any questions from Skype attendees that are coming over your speakers as well, at the same time.

The risk with Skype, as many of you know, is that the audio quality can be glitchy and people can get dropped from the call.

6. Offer Your Bootcamp or Special Product Offer, or Your Consulting or Coaching Package etc. Whatever you are offering, make it a special discounted offer only for people who buy right away, from your webinar offer. Tell viewers this is a special deal ONLY for webinar attendees. Remember, you can create your training or program later, it will actually force you to create it faster, HUGE BONUS for you if you tend to procrastinate.

Make is EASY for viewers/listeners to purchase directly from the webinar. Also send everyone who registered for the webinar an email immediately after the webinar with the same purchase offer in it – tell them it’s valid for only 24 hours and make it easy to purchase from the email (have a direct link to your shopping cart or paypal link). Keep in mind that you don’t have to create the entire program at once! All you need is the first chunk, first installment, or module. If you plan it as a weekly package or program, that will then give you an entire week to create the next piece.

Don’t wait until right at the end to make your offer, as this makes it easy for people to just click off. Give your offer about half-way or 3/4 way through the teleseminar. Keep it short and sweet, no more than 1 – 2 minutes, then carry on with the good content and give the offer again at the end, where you can spend more time talking about it, or answering questions about whatever you’re offering.

7. Create the Training or Package or Product. Use the bullet points you listed on the registration page to create your outline for your program and then just create the first installment, or session, or module. If you are selling a physical product, you need to set up your special or bundled offer (e.g. 2 full-size bottles, plus a free sample for the price of 1) – and your shopping cart help desk will direct you in how to do that.

8. Host Your Live Training and Record it. If you offered a bootcamp, or coaching, or other training program, you can record your live calls, videos, training webinars etc. the first time you do them for customers. Then you do not need to do them live again, as your content has already been created! So for subsequent purchasers – because of course you are going to run this whole promotion again and again – they will receive these pre-recorded training sessions.

9. Package and Brand the Product so you can Sell it at Any Time. Once you have recorded the first time you offered your program, you now have a packaged, ready-to-go product to sell. By now, you also likely have enough money to invest in some good branding for your product/package – to make it look nicer.

You can use the initial free webinar (which you recorded back in Step 5) to market your product again and again.

10. Deliver the Content. Now you simply set up an automated way of delivering the weekly content (video, webinar, teleseminar, pdf workbook, etc.) directly to your customer. You can either email them links to hidden webpages (a hidden page is not listed in your site navigation menu), or email them download links for content, or send them to a password-protected membership site – where all your content is hosted.

10 Reasons To Use Webinars

  • Webinars are one of the best ways to increase sales (without having to spend much) because they don’t “sell” your product. They give excellent value, position you as the expert, give people trust and confidence in you and THEN they want to buy from you. Listen to this Audio with Ian Thompson to really understand how this process works.

  • Few things convert better than a webinar (not even video)
  • Few things generate more interested people (qualified leads) than webinars
  • Webinars help you connect with your audience better than anything (except live events)
  • When done well, webinars position you as an expert in your community
  • You can sell anything from a webinar (products, services, software, live events, memberships, coaching, and more)
  • Webinars help you connect with other thought leaders (even the biggest names in the world)
  • You don’t have to be a great speaker or have any tech skills to be successful with webinars
  • Webinars are extremely cost effective (even for the tightest budget)
  • You only have to do a live webinar once, and then just keep replaying it for each event (means less work and automated revenue)

There are lots of free resources on the Internet if you want even more detailed instruction on hosting webinars. If you just want to buy an all-in-one detailed guide, then Lewis Howes has a good one available on Kindle called The Ultimate Webinar Marketing Guide.

How about you? Do you see any webinars in your future…?

 


Brainstorm your ideas for how you could create a webinar, or use a webinar as part of your free content, or education series. If you still don’t have a good grasp of what this would actually look like, then listen to this audio with Ian Thompson first, then come back here and brainstorm, sketch or doodle your ideas:

 

How Do I Manufacture My Physical Products?

If you want to manufacture a physical product (as opposed to digital products that can be delivered online) there are a few ways you can go about this.

If you’ve written a book, you can print physical copies, and audio and video files can of course become CDs and DVDs.

You can follow those links if they’re what you’re after, but here we’re going to focus on manufacturing other kinds of products; clothing, supplements, household items, electronics, etc.

Manufacturing Your Own Products

Let’s say you want to manufacture your own invention. Or you want to knit your own funky sweaters and sell those. Or you want to sell t-shirts with your designs on them.

Well, you have a few options:

  1. You can make the product yourself and then fulfill orders yourself, or outsource it. Example: knit your own alpaca sweaters. For this, all you need is a good shopping cart, affiliate program and email platform combined into one, like 1ShoppingCart.
  1. You can hire a contract manufacturer, who ships the finished product to your warehouse. You then ship out individual orders to your customers. Example: supplement manufacturing.
  1. You can use an online, automated production and fulfillment house – an online marketplace – where you just host a shop plugin or link with your name or branding on the shop. Your customer actually orders from the online marketplace and they handle product production and fulfillment. Example: FineArtAmerica or CafePress.

Contract Manufacturers

Depending on your industry, or the types of products you want to sell, you will have to do your own research for contract manufacturers.  Keep in mind that when manufacturing your own products, each contract manufacturer will have a ‘minimum run’ order. For example, if you’re manufacturing supplements, then often the smallest run you can order is 1000 units (bottles). Or if you’re manufacturing clothing, the smallest production run is often 100 pieces.

In that case, you may wish to start out by searching for a product you like that you can private label. Private label means that you don’t have to formulate (invent) or manufacture your own product. You can find a manufacturer whose product you already like and they will manufacture it for you, but they will place your labels on the product, instead of their own. With private label, the order minimums are usually much lower than with contract manufacturing.

Here are some sites with products that you can create online and then have delivered to you, that don’t require a large minimum order:

1. Custom stickers, iPod or cellphone skins and cases
stickerapp.com

2. Custom flash drives, CDs
www.infodistributors.com

3. Books, workbooks
www.48hrbooks.com

4. Custom t-shirts, housewares, mugs, etc.
www.CafePress.com

5. Clothing
amarisas-clothing.com
or
jomsyfashion.com
or
sewingworks.eu

6. Electronics
rbbsystems.com
or
www.ocmmanufacturing.com

To find a specific type of product manufacturer, that doesn’t require large production runs, type this into Google:

small order [insert product here] manufacturers

For example:

small order clothing manufacturers

small order electronics manufacturers

Online Marketplace

If you don’t want the hassle of producing and carrying your own inventory in a warehouse, you can have other companies manufacturer and ship for you – using what I call an online marketplace shop. This is where the online store will take your customer’s order, produce the product, ship it out the your customer, and handle returns. You can either link to these online marketplaces, or you can display (embed) a version of their shop on your site.

Here are some online marketplace shops I have found (or that I use on some of my sites), that you can embed into your site – so people don’t have to leave your site to peruse your merchandise, or to place their order. These online marketplaces handle receiving the order and accepting payment, producing it, shipping it out and dealing with any returns. All of these can ship internationally:

1. T-shirts, hoodies, infant onesies, mugs, travel cups, laptop sleeves, aprons, tote bags, etc.
www.printfection.com

Here’s an example of a Printfection store on my kids’ site:

2. Art prints, canvas giclees, frames, iPod and iPhone cases
www.fineartamerica.com

Here’s an example of the Fine Art America shop widget that pastes right into a page on my WordPress-based art site::

3. Books or Workbooks
www.CreateSpace.com

4. T-shirts, stationery, tote bags, mugs, bumper stickers, infant clothes, iPad cases, etc.
www.cafepress.com

Manufacture Your Products & Sell On Other Sites

Now, if you make your own products, but you don’t want to set up your own shopping cart yet, then these are stores you can use to sell your stuff until you’re ready to have your own shop. You have to handle warehousing product, shipping it and handling returns. These shops just showcase your products and take the orders (process payment):

1. Handmade, vintage, jewellery, housewares, food, etc.
www.etsy.com

2. Books only
www.blurb.com

3. Music, jingles, intros, songs
www.AudioJungle.com

4. Anything new or used
hub.shop.ebay.com

5. New stuff – any type of item. New or used books are also accepted.
www.amazon.com
Note: Amazon also has an option where they will warehouse and ship your product.

6. Crafts, t-shirts, mugs, clothing, jewellery, housewares, etc.
www.cafepress.com

7. Original music
www.bandcamp.com

8. In addition to these big sites above, if you’re an artist or craftsperson, then it’s probably a good idea to also have your stuff listed in one or two of these smaller sites as well:
http://www.craftbizblog.com/etsy-26-sites-sell-handmade-crafts-online/

What About Selling Into Other Countries?

As you may know, if you’re selling your products through Amazon.com – anyone, worldwide, can order from Amazon.com. But, Amazon also has country-specific versions of it’s online marketplace in different countries, for example:

UK – Amazon.co.ukfutureDT
CHINA – Amazon.cn
GERMANY – Amazon.de
and so on.

Each of these countries varies in the way products are listed and managed, so if you think your product(s) would be ideal for a certain market, then you can find an agent on Upwork who can research the requirements for you and then manage your account – especially if it’s in a different language to yours!

If you go this route, then also commission your agent to prepare a report for you on which online marketplace they think would be best for your product(s) in their country – as it may not be Amazon! This is what happened to me when I thought I wanted to sell my health products into China using Alibaba.com.

Selling Your Own Skills Online

And since we’re on the topic, here’s a bonus category for you! If you’re a tradesperson, or personal assistant you can list your services here: www.taskrabbit.com

If you’re skilled at anything that can be done online (marketing, website design, graphics, etc.) you can list your services in these reputable marketplaces:

Upwork.com

iFreelance.com

Fiverr.com

Now let’s sketch out your plan for selling physical products from your website. Or maybe this is a task you need to come back to in 6 months or so, after you’ve used digital products to get your revenues up. In that case, make a note to yourself to come back here and click the weblinks for each service, if you’d like to donate the affiliate commissions to charity!


Write out your plan here for selling physical products. Which shop plugins are you going to set up? Which online marketplaces do you want to investigate? Or maybe this is a module you need to come back to in 6 months or so, after you’ve used digital products to get your revenues up. In that case, make a note to yourself to come back here…

 

 

 

Okay, now for those of you who want to sell your own products on your site and fulfill your own orders, head on over to the next unit where we’re going to get into all the details, including which fulfillment companies I use myself.

 


 

How Do I Offer Coaching or Consulting?

Coaching and consulting services are particularly easy to add to your product roster because they do not require any production time – but keep in mind they do take your actual time to deliver, and therefore you’ll be limited in how much you can offer.

That said, you can also charge a premium for consulting sessions since they involve one-on-one physical time. And no matter what your current business, talent, or skill is, you can often add consulting or coaching to your product line-up, if you wish.

Who Can Offer Consulting?

Anyone. I really mean that: No matter what your business is, there is often some way you can add consulting to your product offerings. We’ve all heard of business coaches, life coaches, and health coaches, but how can YOU offer coaching or consulting?

Let’s get you brainstorming about your own business by going through some examples:

Horse Trainer or Dog Trainer: Not everyone can afford to hire you personally to come out and work with their animal and many people just need some advice, or a fresh perspective. So you could offer:

Problem-Solving Phone Consult (30 minutes)
and/or
Training Advice Phone Consult (60 minutes)

Home Renovation: What about the people who are in the dreaming or planning stage and just want to get some professional input at this stage?

Brainstorm Your Reno Consult (1 hour)
and/or
Your Reno Ideas & Advice Consult (1 hour)

Professional Artist or Photographer: Instead of just selling your own work, how about helping other artists with your expertise?

5-Painting Art Critique (1 hour) – Submit up to 5 works and then we will discuss your strengths, what needs to be developed, easy tips for improvement that yield big results and what direction you should go in next.
and/or
Sell More Art! (1 hour) – We’ll talk about your unique situation, assess your strengths and constraints and I’ll share my ideas for how you can take your art marketing to the next level.

Do you see what I mean?

Also keep in mind, that your consulting sessions do not have to be stand-alone sessions. You could offer them in conjunction with your eBook, or audio course, or tutorial. This would turn a single item into a package and allow you to charge a lot more for it.

Your consulting session could simply be a one-on-one support session to implement everything they have learned in your eBook. Or perhaps it is a critique and feedback session where you take a look at what they have created from your tutorial.

Here are some examples:

How To Plan Your Secure, Sexy Retirement eBook by Emilly Jones, CPA plus a 1-hour Personal Mastermind Session with Emily Jones

Art Deco Your Bathroom! DVD by Josh Mulligan and 1-hour Personal Consult with Josh to go over your ideas and design.

21 Days To a Healthier, Slimmer You CD by Annette Walters includes a weekly 1-hour compassionate group support, advice and cheerleading session with Annette (maximum 15 participants to ensure quality!) for 3 weeks in a row.

Now let’s brainstorm what YOU could offer for personal consulting, or group coaching sessions…

 


Take some time right now to brainstorm how you could offer personal consulting services:

 

Write down your ideas here for how you could package up a digital or physical product (that you have, or that you would like to create) with a personal consult, or group coaching session(s):

 

 

 


To offer coaching or consulting sessions, all you need is Skype – which is free – or Instant Teleseminar. Then you need a webpage telling people about your consulting services and how they would benefit from purchasing a session, on that webpage you either need a Contact Me form, or a Buy Now button (that links to your shopping cart, or PayPal) and that’s it. Could it be any easier?

Consulting services are usually one-on-one sessions. You can offer single sessions and packages of 3, 5 and/or 10.

Coaching services can be one-or-one, or they can be group sessions – for which you set a maximum number of participants. Mastermind groups are just a fancy name for group coaching sessions.

Coaching is often an ongoing, or fixed-term kind of arrangement. For example, you may offer a Mastermind Group with a maximum of 5 people, that runs for a full year and people have to pay up-front. Or you may offer one-on-one life coaching, or health coaching, or business coaching, that runs for a 3-month or 6-month term.

If you’re a counselor, or therapist you may only accept clients who will book and pay for a 5-Session Package – because that’s the number of sessions you know people need in order to see results.

Don’t just take whatever you can get! You are the expert and you know best the number and duration of sessions someone needs to experience positive results from working with you. Do not set yourself and your clients up for failure by accepting less than you know they need.

Strategic Pricing

You can also use pricing to encourage people to choose the session package you want for them.

For example, let’s say Magnus is a life coach. And he knows that people need to book a minimum of 3 sessions to see any kind of positive change in their daily life. But if they really want to be able to break habits that are no longer serving them, and cultivate new life-affirming habits, then 10 sessions are ideal.

In that case, Magnus would structure his pricing to service his goals. Maybe his price list would look like this:

Single Mini-Session (20 minutes) – Come try me out! $FREE

10-Session Package (60 minutes per session) – $1350 (Save $900!)

3-Session Package (60 minutes per session) – $599 (Save $75!)

1 Session (60 minutes) – $225

So the price Magnus is charging for his 10-Session Package is his ideal price per hour for a committed client – $135/hour. He has inflated the price on the 3-Session and Single Session in order to give people a strong motivating reason to book 10-Sessions.

Of course, his copy on his Coaching page (sales page) is going to go in-depth as to WHY his clients have found 10 sessions to be the best arrangement and all the benefits they have received from making that commitment to themselves.

He is also giving away a free consult so people can connect with him and see if they click with him – something they would definitely need to do before making a purchase of that magnitude. The hyperlinked text, Come try me out! links to his Free Consult Opt-in Form.

This is just a brief foray into pricing and positioning your services to get you thinking. When you’re ready for the nitty-gritty, we go into much greater detail on how to decide what to charge, and then how to position (present) that to your site visitors over here.

Hosting Consult Sessions

If you’re only conducting one-on-one sessions, many prefer to use Skype or Zoom so you can see the client and they can see you. It is more intimate and they can also show you things, or you can demonstrate things. While Skype has been around longer, I prefer Zoom – better connectivity, and a more robust interface with more options.

However, some people may be concerned with privacy, or they are not comfortable with you seeing how they look. For those reasons, you may want to offer (or also offer) sessions that are conducted via voice only.

Also, maybe you have a preference! Maybe you don’t have an office, so you have to conduct your sessions in your living room, or kitchen, and you don’t want people seeing your home. Or maybe you don’t want to have to get dressed, or do your hair every day!

You can use Skype for audio calls, but the audio quality may not be very good – especially if the session is being recorded. In these cases, it would be wise to consider using a teleconference service that can also record your sessions directly to MP3 files – like Instant Teleseminar.

You can also use Instant Teleseminar for webinars – which can be very handy for sessions that are tutorial-oriented.

Record Your Calls

The other great thing about Instant Teleseminar is that your client can call in using Skype, if they prefer. Or they can go to a page that has a listing of local numbers they can dial in on to reach the centralized call center. Either way, the recording is much better quality than Skype and both of your voice levels will be similar on the call and on the recording.

If you are recording from a Skype call, then Skype provides a list of recording software that is compatible with Skype.

Just Starting Out

If you’ve never given consulting or coaching sessions in your field of expertise before, and you don’t have a steady stream of visitors coming to your site yet, I’m going to give you a handy trick to get you started with no advertising cost.

Find someone in your field or niche who has either good traffic to their blog, or podcast, or steady book or product sales. Put yourself in their shoes, and think about how you would like to be approached… And then get in touch with them.

Think about how you can start building a relationship with that person in your niche. And is there anything you can do for them, or give to them? If you can start building relationships with other people in your field, you will then be able to interview them for your blog, or your podcast, or do a teleseminar with them, or even a joint-venture with them.

Then they will likely share that interview or offer with their audience and presto, you can get exposure to hundreds or thousands of targeted people instantly.

A sincere, heartfelt email to reach out to that person in your niche can have a remarkable effect. If you can’t think of what to say, or how to say it, then we have a wonderful audio exercise to help you connect to your own (real, future, or ideal) customers.

For example, here is an email I received from someone just starting out, who wanted to connect with me – how do you think I responded to this?:

Hi Jini,

I hope this message finds you and your family well and that you are enjoying this holiday season upon us.

I am writing for two reasons. First, I wanted to extend my heartfelt thanks for your work. I am a gal who healed my Crohn’s (like you!) and went on to become a certified health coach helping others do the same.

Your profound work with LTYG and your personal healing story played an absolutely critical role for me in finding my way back to health. You were a shining light during the darkest time of my life and you gave me hope that there was even the possibility that I could get well. I had no other role model for this radical thing I wanted to do and there you were calling me forward. You should see my tattered copy of LTYG – it was like a bible to me! And for all that, I sincerely thank you.

I wanted to see if you might be open to having a short phone conversation with me in the near future? Looking forward into 2014 I am currently in the process of getting quiet and searching within for the “voice” that wants to emerge in my work with Crohn’s & Colitis patients. Knowing that it all runs much deeper than the dis-ease itself I have a long-term vision of really getting into the spiritual and emotional aspects of illness for those who are ready to look at those places and heal.

That said, this trailblazing stuff can be a bit intimidating and lonely at times and I find myself longing to connect with others who are on a similar path. I absolutely marvel at what you’ve accomplished as a solo-preneur and would be so grateful for an opportunity to connect with you in the sprit of support for one another’s work. My thought is that when you’re up to something as revolutionary as healing body, mind and spirit it’s important to symbolically “link arms” with like-minded individuals to create a collective force that drives this purpose.

For that reason, I would sincerely appreciate a phone conversation with you if you have some time available in the next few weeks. I would be ever so grateful for any wisdom you might impart to me on this journey and I’m also curious and interested to know what’s next on the horizon for you and how I might support you in that.

Please let me know what you think. I can be reached at the email below and my availability is flexible to whatever your schedule may be.

Thank you again and Happy Holidays!

With Love & Light,
T.R.

Do you think I just pressed “Delete” on this email and never bothered responding? Of course not! Her email was absolutely heartfelt, she spoke in true vulnerability and good faith, and she was not self-serving, nor manipulative.

And notice how she just asked to connect via a phone conversation – she left it to me to decide when and how long. And then she expressed an interest to also discuss what I was up to and if there’s any way she can help me.

Notice that this email does not contain any website traffic numbers, or product sales, or any other attempt to position herself as “worth” my attention. She merely included her website, so I could go check it out if I wished.

Needless to say I did respond to this email and I not only had a conversation with her, I gave her a trial membership in LTYF so she could use it dig down and define her new direction and learn how to position herself so that the right people will find her. I also listed her on the Recommended Health Practitioners section of my site.

So find someone in your niche, whose work you love and who has had an impact on your journey. Reach out and connect with them.

Snail-Mail or Phone!

If you don’t get a reply to your email, send a hand-written letter. Hardly anyone gets snail-mail anymore, so it will definitely get opened! If that doesn’t work, then pick up the phone. I’m serious! So many people are so busy and are approached by so many people wanting to liaison that they will only respond to people who show they are committed and sincere. They purposely wait for the flaky ones to fade away.

Like the email above, you could ask for a phone conversation, or a podcast interview, or a teleseminar. Let them set the length, ask them what topic they are passionate about and suggest a few that you would be very interested to hear them speak about.

Even when I was just starting to do teleseminars, I rarely had anyone turn me down! In the decade I’ve been doing teleseminars, I only had one doctor who said no, due to time constraints. This was Dr. Jonathan V. Wright – who was busy lecturing worldwide and appearing on TV shows since he was featured in Suzanne Somers’ books. But even then, he referred me on to his right-hand doc instead – Dr. Wendy Ellis – and I did two fabulous teleseminars with her instead.

The only other person – also a medical doctor – who did not respond to my emails, nor return my phone calls, lived in Australia and was a world-renowned gastroenterologist who also lectured worldwide and headed up the GI department at one of the top hospitals in Sydney. Totally understandable that he would have zero time to respond back to me.

BUT, nothing is ever wasted… about 5 years later he emailed me requesting samples of one of my health products and then requested a phone conversation with me to discuss patient outcomes on the product.

So don’t get discouraged, even when you don’t hear back from people, you have planted seeds. And when your name pops up again, they will get a tingle of recognition. And when they hear about you yet again, or someone talks about you, or they see your book in the same category as theirs on Amazon… you never know what can happen.

Also, do not be afraid to let some time pass and then contact that person again! Sometimes you just have to wait for the timing to be right.

Once you have made some kind of contact with someone in your field, you could offer to provide free mini-consults to their people. As long as your consults would not directly compete with what they are offering, they will likely be open to this. This could be structured in the following ways to provide a win-win for both of you:

  1. They can offer a free consult with you as a free bonus to purchasers of their book, or program. This increases the ‘value’ of what they are selling. And they can position the offer like this:

Free Bonus #1 (Value: $75)
20-minute consult with life coach, Magnus Ferguson…short bio, etc.

  1. If you’ve done a teleseminar with them, then provide them with a download link to the audio to share on their blog. Below the teleseminar, they can offer a free consult with you as a special gift to their listeners. So then there would either be a link to your free consult page/form, or you give them the code for your form and they embed it right into the blog post.
  2. The other thing you can do, if you’re doing an interview with them on your podcast, or your blog, or a teleseminar, is to arrange your offer with them before the interview. Tell them that you will be offering a free consult to all listeners or readers at the end of the interview and ask if they would like to offer anything as well? Then, you give out your free offers at the end of the interview. When your guest links to your blog post, or makes your podcast or teleseminar available to his/her audience, your free consult offer will automatically be extended to their audience = free promotion for you to their list!
  3. In any of these scenarios, you could also offer them a commission if anyone from their list purchases a session or session package with you. In that case, then the link to your free consult webpage would be an affiliate link.

The Power Of A Free Consult

Why have I been talking for pages now about offering a free mini-consult? Well, let’s go back to the Golden Rule of Business: What would you like to receive? How would you like to be treated?

If I were just starting out, so I didn’t have much of a reputation yet; you weren’t hearing about my fabulous work from other people, and there weren’t dozens of podcasts and teleseminars out there where you could hear my voice, or get a sense of me… Would you just go ahead and pay $100+ for a session with me, just based on my website and perhaps a few emails you’ve received?

I know I wouldn’t! For something as intimate as coaching or consulting, I need to have a real sense of the person before I will book with them – or their reputation has to precede them. And when you’re just starting out, you don’t have a lot of social proof.

Annabel Fisher, EFT Practitioner, built her practice off of free consults. The main purpose of her website for many years was to accomplish one thing: Get the site visitor to sign up for a free 20-minute consult. Why? Because her conversion rate from her free consults was 80 – 85%. Yes, you read that correctly! Out of everyone who received a free consult in any given month, roughly 83% of them booked a paid session, or session package.

I also offered a free consult with Annabel as one of the bonuses my readers received when they bought my Listen To Your Gut book – my readers received a total of 7 bonuses that included a consult with Annabel, and another free consult with a life coach. As the author, both these bonuses supported the aim of the book and provided tremendous value – it was a win-win. Her conversion rate from these ‘free bonus consults’ was also very high: 80%.

Annabel’s conversion rate was so high because she only offered her free consults to very targeted niche prospects: People with a chronic illness; which was her specialty at the time.

She also ensured that the free consult was NOT just spent chatting and getting to know the person. She was very rigorous with ensuring that the person actually experienced the therapy method (EFT Tapping) during the free consult.

Her intake form for the free consult got the person to narrow down their top 3 problems at the time. And also asked them if there was something pressing they wanted to address during the consult. Annabel then made sure the initial chit-chat lasted no longer than 5 minutes – she would not allow people to get ‘into their story’ – and that left a solid 15 minutes for the client to experience the therapy and actually get some relief. She purposely set the consult at 20 minutes, so that she could stretch it up to 30 minutes, if she chose. But 20 minutes managed the client’s expectation nicely and then of course, they always felt pleased if they got some extra time.

The third reason Annabel’s conversion rate was so high is that she actually asked for the booking! Do not leave this up to the client. You do not have to be pushy in any way, but you do need to ask for the booking. Something like this works well:

“Okay, so would you like to book a session now? [leave 4 second pause of silence – don’t get nervous and jump in, wait the full 4 seconds!] Or would you like to think about it and check your schedule?”

Fourthly, for those people who did not book immediately, Annabel sent them a feedback, or follow-up email after a week. They were also added to her regular email list as soon as they signed up for the consult, so they continued to receive ongoing emails and offers from her.

Don’t minimize the importance of the follow-up emails as many people just need some time to get the money together, or things have to get bad/painful/difficult/motivating enough that they finally give themselves permission to book with you! Also, if they receive an email from you a few weeks later offering group coaching at a much lower price, then that may be the way they need to start with you, or it may suit them better. Let’s recap:

  1. Offer your free consults only to targeted, specific audiences.
  2. Treat the free consult like an actual session; make sure it is exactly what they would experience if they worked with you in a paid session. Stay in charge! Don’t let the client chatter on with their stories or small talk.
  3. At the end of the consult, ASK for the booking in a nice, respectful way.
  4. Follow-up with an email sequence (autoresponders) after the session.

So let’s take a few moments now to quickly map out how your free consults will look…

 


Brainstorm a list of people in your niche, or who have complimentary services, that you would LOVE to interview or feature, or even just reach out to:

 

Who will you offer your free consults to? And how many minutes do you want to give?

 

How will you present your free consult offer; email, webpage, teleseminar, etc.?

 

How will you structure and manage your free consults so that you will really give people a taste of what working with you will be like? What can you accomplish in the time frame you have chosen?

 

Use your email platform right now to create your sign-up form (see Module 10) for your free consult and paste the code into a Notepad or TextEdit file (plain text only).

 

How will you ask the person if they would like to book a session with you? What specific wording will you use? NOTE: Have this wording in front of you during the sessions, until you have learned it fluently:

 

 

How will you follow-up with people after their free session? Map out 3 emails here that you will send to the person who did NOT book a regular paid session with you.

Make sure you enter them into your email platform as automated emails (so they are automatically sent out on the days specified).

Treat the day you gave the person the Free Consult as Day 0.

Thereafter, have them receive your normal emails for your newsletter, or blog post, or whatever you normally send to the rest of your list.

Note: The day the person uses your opt-in form to sign up for their free consult may need to be designated as Day 1 or Day 0 in your email system. If this is the case, then make it your protocol to have that person booked for their free consult within 2 weeks of signing-up. Then set the first email to go out on Day 21 – that way you will ensure they have had their free consult by then and had at least a week to mull things over. Adjust the timing of the other emails accordingly. Let’s go map it out…

Now let’s create your email autoresponder series for AFTER someone has signed up for your Free Consult session, you have booked the session with them, and you have also already had the session with them. You may want to just jot your framework here for each email, then create the actual email text in your email program, to save yourself time.

Email #1 (Day 7) → Touch base, ask how they are and ask for Feedback on the free consult

 

Email #2 (Day 14) → Give them something for free. An eBook, or Report, or video, or MP3 audio. Remind them gently that whenever they are ready to book a session, you would love to interact with them again. Give a link to your consult booking page. Include a couple testimonials from past clients in the email.

 

Email #3 (Day 21) → Send them to a blog post that contains one of your tribe’s top pain points, or common struggles, or challenge. Let them know that you SEE them and you KNOW them. At the end of your blog post, make sure you talk about how/why a personal session (or session package) with you is so powerful and link to your consult booking page.

 


Group Coaching

If you’re curious to hear more, listen to this audio with Annabel Fisher, where she talks about how she started off charging $150/hour for one-on-one consulting, but then she leveraged that into group coaching – which was cheaper for each participant, yet netted her $492/hour.

Well, that story right there is an excellent reason why you would want to do group coaching whenever possible. It’s cheaper for your client, which makes them happy; and it’s more money for you, which makes you happy! Depending on your type of business, this is not always possible, or you have to think a little ‘outside the box’ to make it happen.

For example, if you are a doctor, you couldn’t offer group coaching for personal health consults. But, you could offer group coaching for people you’ve already had private sessions with. Let’s say you have a bunch of patients who are all struggling with diabetes. Well, you could set up weekly group coaching for the first 6 weeks that you are trying to get them all to switch to a healthier diet. Then perhaps you could offer them monthly coaching on-going, just to keep them on track.

Don’t forget the power of the support and camaraderie people feel with others in the group. This can be a powerful glue that holds your group together – because you are also providing community.

Anytime you have a few people in your tribe working on the same thing, or needing the same type of help, or who would benefit from the support of a community – you have the opportunity to offer group coaching.

Here are some of the different ways you can label it:

  • Group Coaching
  • Mastermind Group
  • Support Group
  • Class
  • Training
  • Clinic
  • Group Session

Hosting Group Sessions

If you’re only conducting one-on-one sessions, many prefer to use Skype or Zoom so you can see the client and they can see you. It is more intimate and they can also show you things, or you can demonstrate things.

However, for group sessions, people are often concerned with privacy, or they are not comfortable with a group of people seeing how they look. For those reasons, many group coaching sessions are conducted via voice only.

You can use Skype for audio calls, but the audio quality is not very good – especially if the session is being recorded. For group coaching, it would be wise to consider using a group teleconference service that can also record your sessions directly to MP3 files – like Instant Teleseminar.

You can also use Instant Teleseminar for webinars – which can be very handy for group sessions that are tutorial-oriented.

Record Your Calls

The other great thing about Instant Teleseminar is that people can call in using Skype, if they prefer. Or they can go to a page that has a listing of local numbers they can dial in on to reach the centralized call center. Either way, the recording is much better quality than Skype and everyone’s voice levels will be similar on the call and on the recording.

Don’t forget, that for group coaching, there will often be one or more people who don’t show up, so you need to record every session for that reason alone. Let’s figure out what you can offer for group coaching…

Think now about your audience, the products you have, or would like to have, what your people need, and brainstorm ideas for how you can offer a group coaching component to your existing stuff, or as a stand-alone, new product:

 


Write down how you are going to host and record your solo or group consulting or coaching sessions (which system or equipment are you going to use?):

 

In the next module, we’re going to talk about membership-based groups, courses, or programs, and this is an ideal service or product to offer your coaching or consulting clients!

 

How Do I Create Membership-Based Training, Courses, or Programs?

If you want to sell an entire course, or training program, or you want a platform that can present various media all in one place – perhaps video, combined with private articles and/or audios to listen or download – then you may want to set up a membership-based site, or a membership section to your existing site.

A membership program or site is one where people pay to become members of your group, or program, or club, or training course and that content is delivered online.

Each member is given a private username and password  to login. Perhaps they pay a monthly, or yearly, or one-time membership fee – you get to decide which. In some cases, your membership site may be a bonus add-on to another product you sell.

Listen To Your Freedom is a membership-based program. Here are some other examples of membership-based products:

  • Environmental spill clean-up certification course
  • Language tutoring course
  • Home haircutting course
  • Marketing program
  • Art tutorials
  • Hoof trimming course
  • Bathroom reno course
  • Healing certification course
  • Nutrition certification course
  • Community gathering and support program
  • Cooking tutorials
  • Meditation course
  • Health information site
  • Investor information/tips site
  • Support and networking site for people who have bought your book or audio course
  • And so on!

There are very few training, teaching or certification programs that cannot be turned into online membership-based programs. Even for those programs where some hands-on, in-person training is crucial, there is likely to be an entire chunk of the training that can be automated content delivery.

The other type of membership site is one that is based upon either community (a private club or group), or advanced, or proprietary information, rather then a training or teaching program.

For example, let’s say that you are an investment advisor. On your public site and in your free newsletter, you give away great advice and opinions. But you also offer an inner circle membership site where people get access to specialized information that is not publicly available. Maybe that’s where they get a list of what you’re privately investing in that month, for your own account. Or maybe there is a ‘hot tips’ section where you share your hunches, or ideas about the next big thing. Or your site hosts a lively discussion forum, where you post your comments or answers from time to time.

For my health business, I have an information-based membership site called LTYG Wellness Circle where people have access to:

  • Free eBooks
  • About 20 issues of an InfoLetter (this used to be quarterly, until I no longer wanted to do it)
  • My entire roster of teleseminars (otherwise you have to buy them in my Shoppe)
  • Case studies (from when I used to do private consults)
  • Videos (which are also publicly available on my YouTube channel)
  • Podcasts (which are also publicly available on my blog)
  • Special articles written by me
  • A community forum
  • Discounts on all LTYG Shoppe purchases for Gold members (10% discount) and Platinum members (15% discount)

This membership site was created before WordPress existed, so I had the whole thing custom-programmed in PHP, along with a forum softward called Vbulletin – which cost me about $4,000 at the time. It was never wildly successful, but it has generated about $2,000/month since 2005, so I can’t complain!

Bookmark this link if you want to talk more about turning physical products and processes into digital ones and how that saves you both time and money. Well, imagine how many more students or members you could have if most or all of your current in-person training was in the form of online, digital content?

Add Value To Your Content

A membership program can also be a way to add a greater perceived value to an existing course. Imagine you have a course that is currently delivered via email. So people purchase your course, and then each module, or section is delivered once a week as a PDF download link in an email.

This is a perfectly good way to deliver a course and if your PDFs have great covers and are nicely formatted, with great content, people will be well pleased with your course.

But now imagine that the exact same course is hosted on a dedicated site (or section of your site) online. The hyperlinks to other webpages immediately open up in another window. Your members have to complete a multiple choice quiz before they have access to the next section. You have online chat as well as a real-time forum available for any questions, along with another forum for networking, where your members can interact with each other. Your videos play instantly at the click of a button and your customers can listen to your audios live online, at any time. This online course is instantly accessible from any mobile device, in any country.

Which course do you think has a higher perceived value in the mind of your customer? Which course could you charge more for? Now let’s see if there’s any of your content that can be monetized further…

 


Take a few moments right now to jot down any current training, or information, or community support you currently offer that could be automated into a membership-based, online site?

 

 

 


 

And here are some different ways you can present your course or program:

  • Audio course
  • Video course
  • Written course (text)
  • Online Combination program (e.g. text with mp3 audios, or audio + video, or video with text, etc.)
  • Physical/Online Combination course (part of the course content is online and then part of it is live, in-person group workshops, or one-on-one sessions)

You also may not need to create a whole lot of new content to set up your membership course. Maybe you take an eBook you’ve already written and break it into chapters; each chapter is one module or unit. Or perhaps you already have 20 articles on one topic or teaching – just gather them together and you have 20 sections or modules ready for your membership training program. How about adding a few videos here and there and an audio download from you with each module – now you’ve got a super value-packed program!

The great news – since your site is a WordPress-based site – is that you do not need to purchase separate software to run a membership site or section. Nor do you have to pay a programmer to code the entire thing from scratch!

WordPress Membership Plugins 

You simply need to install a WordPress membership plugin to your existing blog! Or, you could dedicate a separate domain (site) for your membership program, install WordPress there and then install the membership plugin on that new blogsite.

If you want to set-up the membership area yourself, using a free plugin, then it would probably be better to set up a separate site (separate domain name) and host it there. That way you can take your time getting it set up, without your main site being affected.

The other big reason you would want to set up a separate site/domain for your membership program is that once you install a Membership plugin on your WordPress blog, the search engines will no longer spider your free/public blog posts the same way. This is because Membership sites are password-protected, so the search engines cannot scan them properly and your search engine rankings for your blog/site will plummet.

For this reason, I have BrainstormYourBiz.com as my public blog post site that search engines can scan/index as usual, and ListenToYourFreedom.com as my private membership site (which is also a WordPress blog). Again, yes, I tested this! Originally I did try to keep them together as many advise it is no problem. But it is only no problem from a software/functionality perspective. For search engine rankings it is a big problem.

Note: You do not need to buy additional hosting to set up another site/domain – you can sub-host it under your existing account, so your only additional cost is for the domain name. Call your hosting provider (e.g. GoDaddy) and ask them to set this up for you.

Also, if you plan to offer multiple membership-based programs, courses, or tutorials, then you’re going to need a different URL (domain) for each one. Because you can only run ONE membership program off of each blog.

Here’s how it works: Your blog becomes your membership area (or membership site). Your blog posts become your password-protected membership content. So all your content (text, video, audio) is presented in the format and layout of a blog post. BUT these blog posts are password-protected and can only be viewed if the person has logged in to the site, or members area.

If you decide a membership site would work well for your products or services, you have two options: free or paid.

1. Free Membership Plugin – The cheapest option is to combine Vimeo Pro ($199/yr) with a free membership plugin for WordPress, called Members. This will allow you to password-protect your entire site.

Of course, if you don’t need to have private videos, then you don’t need to pay for Vimeo Pro and you can embed your public videos from YouTube – or don’t offer video. And, it’s perfectly fine to stick with just text and/or audios, if you prefer.

The big difference between free membership plugins and paid plugins is the number of features available and the different ways you can structure your membership levels and present your content. See the chart below for more details.

 2. Paid Membership Plugin – If you want a premier membership plugin, then you may want to use the same one I use for LTYF, WishList Member ($97), and then you can combine that with Vimeo Pro if you want to host private videos. You may have noticed that in LTYF I have a mix of both public and private videos that I offer.

More Membership Site Ideas

Here’s a great video from WishList Member, showing you the Top 10 Membership Models you could use to structure and offer a membership program. This video is a GREAT source of ideas, so even if you’re not thinking about doing a membership program at this time, try watching it anyway, so the ideas can percolate in the back of your head for when you’re ready.

Free vs. Paid Membership Plugins

As I mentioned before, the main difference between a free membership plugin and one like WishList Member that you have to pay for, is the number of features available (cool things you can do) and the ability to present your content in different ways.

Here’s what I mean – and these are just some of the key differences, there are many more features available in WishList Member that I have not covered here. So for a complete picture, please visit the webpage of each plugin for the details:

Free vs. Paid Membership Plugin Comparison Chart

Members – Free WishList Member – $97 (one-time fee)
Can only password-protect entire blog site. Can choose which parts of the site (pages or posts) you want to have public and which private.
Cannot have some content private and some public. Can have a public blog and private member content on same site.
Once someone has logged in, they have access to all the content. Can offer different types of membership according to how much people have paid. Each level only has access to certain content. E.g. Silver members access Modules 1 – 6; Gold members access Modules 1 – 14.
Cannot split the content into levels; where members cannot have access to the next level until passing a test, or getting approval. Can limit advancement to the next module depending on whether member has passed the test for that module, or been manually approved by you.
Cannot offer quizzes, or tests. Can offer multiple-choice quizzes or tests.
Cannot set different levels of membership (e.g. Silver, Gold, Platinum) there is only one type of membership available. Can set up as many different levels or types of membership as you wish (Silver, Gold, etc.) and each can only access certain content

As I already mentioned, I used WishList Member with this Listen To Your Freedom site. I used a programmer to install and configure the plugin cause I’m just not a techie-gal!

Whether you are using a programmer, or configuring the membership plugin yourself, you need to get the structure and organization of your content worked out first. This is not hard, since there are only 3 elements to play with: Widgets, Blog Post Categories, and Blog Posts.

 

Then you, or your programmer, can set up the membership section or site according to your plan. After it is set up (configured) you can start uploading your content (create your blog posts).

Of course, you can also pay someone to upload and format your content if you already have it in Word .doc format, and this certainly makes the process quicker! Make sure you double-check all the work, though, as you are sure to find incorrect links or typos.

Okay, so now you know all the details about setting up a membership site, or a membership section on your existing site, let me tell you about one more thing you can add to really enhance your membership program.

Community Forum

You can also add great value to any type of membership site by adding a community forum for your members to connect, discuss ideas, support each other, and ask and answer questions.

You can also decide how active you want to be on the forum. Perhaps you only go on there for an hour a few times a week, or month. Or maybe you like to spend an hour a day and really be the hub of your community. It’s totally up to your personal preference. Perhaps you don’t go on there at all, and you just have your VA (virtual assistant) keep an eye on things and answer questions.

The interesting thing about adding a community forum to a membership site, is that your members just may find this the most valuable thing about your program! Since each of these is free plugin, you might as well offer it as an added value to your membership site and see how your members like it and utilize it.

The most full-featured, free community plugin for WordPress is BuddyPress.

A simpler version of BuddyPress, if you just want more of a forum is bbPress – also free. Or SimplePress is another free, full-featured, yet simple forum. Here’s what a SimplePress forum can look like:

Another really streamlined free WordPress forum plugin that is beautiful in it’s simplicity is Moot. Here’s an example of what a Moot forum looks like:

And just in case you want a super full-featured forum, you can use Vbulletin. BUT be aware that Vbulletin is not a WordPress plugin. It is a piece of software that you have to pay for, download and then link to your main site – so you will need to pay a programmer to set it up for you.

Setting Up Your Membership Site

Whether you choose the free membership site plugin, Members, or the paid plugin, WishList Members, both are plugins that run on your blog.

Remember that if you choose the free plugin Members, you cannot also have public blog posts, as well as the private member posts. So in that case, you will just have the fixed pages of your site and your membership section (private blog posts). With the paid plugin, WishList Members, you can run both public and private (members-only) blog posts on the same site.

But as we discussed, if you want to get good search engine rankings for your content (and of course you do!) then you may want to keep your existing site as is, and run your membership site on a different domain (URL). For example:

Main Site: www.GreatPlugs.com

Membership Site: www.GreatPlugsProgram.com or www.PremiumPlugs.com

Tip: As I mentioned before, you do not have to pay for separate hosting for this second domain and membership site – you can set it up as a sub-domain under your main hosting account. So the only thing you have to pay extra for is the domain registration.

Now let’s brainstorm ideas for a membership-based site (or sites) that you would like to offer your tribe…

 


Write down here any ideas or thoughts you have about a membership-based site (or sites) that you would like to offer your tribe. And your structure for how you would like to set it up:

 

 


 

How Do I Paint My Own Covers or Graphics?

Whether you think you can paint, or not, here’s a way to use watercolor paints (from the dollar store) to create your own eBook, CD, DVD or program covers. This technique is so simple, you can even get your 3-year-old kid or nephew to do it for you!

People are using this exact same painting technique to create quotes that they pin or post in hope they’ll go viral. Here’s an example:

Watercolor paints are the easiest way to create a beautiful, yet totally unique image to use as the background for your CD, DVD or eBook cover. And require no artistic talent whatsoever! In fact, you could even get your kids to do them for you.

Here’s how you can easily artwork your own covers using just:

  • A cheap set of kids’ watercolor paints from Staples
  • A cheap dollar store paint brush
  • Masking tape
  • A spray bottle (also from the dollar store)
  • Pieces of watercolor paper. You can’t use regular paper with watercolor paints as the paper needs to be thicker and absorbent. I like to use 140 lb watercolor paper. You can get watercolor paper from an art store, or online at DickBlick.com

And when I say this is so easy, even your kids can do it for you, I’m not kidding. Here’s one done by my friend’s 3-year-old, using exactly the same tools and method I’m going to show you. It’s beautiful, isn’t it? It would be a great background to use for an eBook, CD, DVD, Manual or Report cover:

Okay, so no excuses left and let’s get started!

STEP 1: Tear your watercolor paper into the size of piece that you want. Think about the product you want to make a cover for, and then make it the shape you need. For a CD you would want it square, for an eBook, you would need a rectangle, and so on.

Just make your fold line, scrape tightly across the fold line (I’m just using a vitamin bottle to scrape down on the fold line), fold back again to the opposite side and scrape the fold line again, then tear:

You can either use your hands to tear the paper:

or you can use a ruler to tear the paper:

STEP 2: Tape down your piece of paper, using the masking tape to make a border on all four sides (the tape will form a border on the part of your paper that is covered by the tape) like this:

STEP 3:  Now use the spray bottle to spray water all over your piece of paper – go ahead and soak it!:

STEP 4: Next, spend some time thinking about which colors would fit the “feel” of your product. If your eBook subject is peaceful or feminine, then maybe you want to use yellow and peach, rather than black and red, for example.

Now use your brush (moisten first in some water) to smoosh around in the paint color of your choice and get a nice lot of paint on the brush.

Then just put that paint onto your wet piece of paper. You can paint it on, splatter it on, tap it on, dab it on, circle it on – whatever you want! Let your inner child come out to play here and just go for it! It’s impossible to make a mistake:

OR

STEP 5: Wait for your art to dry, then gently tear off the masking tape. Scan the image into your computer. Or you can use your camera or cellphone to take a photo of the image and upload that to your computer. Here’s one done by a friend of mine:

STEP 6:  Now crop your scanned image to the desired dimensions (square, rectangle) and maybe rotate it, depending on how it looks best. I have both cropped this image into a vertical rectangle (for an eBook cover) and then rotated it left.

STEP 7: Now add a border if you like and your text by using Preview (on iMac), or Photoshop, or GIMP (free for PC). See Module 14.2 for the instruction videos if you’ve forgotten how to add text to photos. Free online tools you can use to add text to your images are AddText.com and Fotor.com. For this eBook cover I added an orange border, title, sub-title and author name:

Or here’s another version, where I changed the placement of the sub-title:

Voila! Your original piece of artwork has been turned into a beautiful cover for your eBook and is ready for blogging, pinning, posting and listing in your shop. How easy is that?

And will this eBook cover work for Kindle or other e-reader platforms? Let’s reduce it to thumbnail size and take a look:

Yep, you can still read both the title and author name and it still looks good. No excuses now, eh? So listen to your freedom and get painting!

Note: You could also use this tutorial to create your watercolor image for your book and then contract a designer to add the text. You would simply hire an eBook designer on Elance.com or Fiverr.com or EnvatoStudio.com.